Home renovation stores in Guildford

“Quick service, helpful staff and lots of stock. They also deliver quickly. Only suggestion for improvement would be to have retail accounts on the website, not just trade. Then you could see past orders, order status etc.”

“From the moment we walked into the Guildford showroom three weeks ago, to when we placed our order yesterday, we had the pleasure of being looked after by Alejandra Rangel. She immediately put us at ease and did not try to sell us anything- never felt under pressure to buy anything at any stage - and yet, we felt we wanted to engage and buy BO products as she was so knowledgeable, approachable, professional and friendly. Alejandra manages the show room I believe, only knew that from her emails - her passion and ability to genuinely care regards buying the right sofa and rug was very empowering. Using her experience and knowledge allowed Alejandra to help us with dimensions, best fit, best material too - the fact we ended up buying a smaller sofa than we originally wanted by showing us what we would end up with using the excellent in-house technology, speaks volumes for her skills and integrity. She managed to be tenacious enough to show she cared and not too aggressive to be off putting - a great skill to have. Her passion for the products, the company and doing a first class job shone through. Having visited several BO stores over the past six months, Alejandra was the sole reason that we finally concluded a purchase. Excellent interaction and all round experience. Thank you”

“Covid regulations are in place, 2m markings on floor, screens etc. Staff were very friendly and knowledgeable. Very quick service, dedicated parking outside.”

“I just purchased a Sleep Story Luxury 2000 divan set and was very impressed with the whole set up at Furniture Village Guildford. Talking to a properly qualified salesman (Ian McPhee) who actually knew what he was talking about was like a breath of fresh air. I also visited Dreams & DFS but couldn’t find anyone to help without them reading off the description cards attached to the beds. Ian was absolutely brilliant and a very nice chap also.”

“Just placed an order by telephone and James was so friendly, helpful and knowledgeable. Thank you Jewsons! Great customer service!”

“Really helpful and knowledgeable staff, great service (ok the coffee wasnt great, but they had biscuits) and came away very happy with kitchen design outline. Just need to see if the price is as good as the service...”

“Lovely friendly staff who even carried stuff out to my car for me :)”

“Gives a good indication of the broard range they offer and the style & quality. 'The Residence' area is pretty funky. Best to call first for an appointment.**HIGHLY RECOMMENDED** - I recently ordered a new black out blinds for one of my bedrooms, after the ones I had from John Lewis failed. I must say the service was fantastic! I must admit, I was a little bit hesitant after reading some of the reviews on here but these negatives were soon put to rest... From the moment I called the number on the website to get a rough price, to the gentlemen who came to check my measurements (and gave me a few options too) to installing last Saturday was unbelievably quick. The whole process took less than 2 weeks. The quality of the blinds are so far look far better than the one I have, I'm now thinking of replacing all the blinds for the other windows in the New Year. They were cheaper than most other companies that I managed to speak to (some companies didn't even return my calls...oh well there loss!) Everyone I dealt with from the person on the phone the installer were extremely helpful and highly professional and I wouldn't hesitate in recommending this company”

“I’ve been using Envirobuild for just over a year, on a regular basis. The team there are passionate about the product and believe in its quality. They are right we installed these products numerous times and the results are stunning.”

“Pleasant staff, not jammed which is a bonus, and quite a few little items that will definitely come in handy.... all at affordable low prices. Result methinks..!!!”

“I would like to publicly acknowledge the excellent service I received from Ben & Leah in the sales team. Also I would like to mention Steve the delivery driver as nothing was too much bother and he had a great "can do" attitude, unlike a relief driver that we received for one of the orders. Top team! Many thanks”