Formal wear shoes in London

“I’ve been buying CT for years. Usually their shirts, and more recently their chinos and blazers. Their clothing is very good quality and their return policy is amazing (6 month return). They always, always have some discount going so never pay full price- look online for discount codes or just ask for one in the shop.”

“Bought a few shirts from them recently. The girl that assisted me with my purchase was very polite and professional. After purchasing the shirts, I found some of them didn't fit me very well. So I returned them. The store manager was very helpful and the return process was hassle-free. Quality of the shirts is premium and luxurious. I do keep getting some good offers and voucher codes by email. Will be shopping these soon again.”

“Classic shirts selection very helpful assistant ashful felt he was very professional and was easy to deal with maid you feel very comfortable a asset to the company”

“went in to look around, started to cough, nice assistant asked me if I wanted a drink of water, wich did the trick, ended up buying a coat, really helpful staff”

“In the days where it’s just as easy to go online and order from most companies, it’s the service from the staff that matters the most. I had been tasked with purchasing 10 suits for a work event, no mean feat considering half the wearers were not based in the UK. After an initial chat with Oliver he understood the brief and gave me all the information needed to hand to the relevant people. Once everything was passed back to me I could have simply ordered it online, had it not have been for the exceptional service I first received from Oliver, I wouldn’t have gone back. As it was, I did and ordered them all in store. Oliver is a credit to the business he was attentive, knowledgable and patient and is the sole reason I used the store and not online to make the transaction. I’ve been using CT for over 10 years now and this is by far the best in store experience I’ve had with them. I will be using in store far more now, rather than online for the reasons above. Just to mention, James was also very helpful in arranging the multi suit order and would like to recognise him also.”

“Needed a suit for wedding the day before the wedding. Contacted the store spoke to Sam said he could help turnt up at 7pm by 8pm I had a suit tie and shoes and also some accessories thanks to Sam's help and attention great customer surface second to none. I was also impressed with the quality of the items in the shop.”

“Nice shop design and helpful staff, stylish clothes.”

“Beautiful clothes and lovely friendly customer service.”

“The lovely staff could not do enough for me to find the perfect fit. If they don't have your size it's absolutely no trouble to order it in. Thank you once again.”

“Spoke to zahra who was nice and sold me some fresh creps”

“Just bought my first Jones boots. Going there I wasn't looking to purchase anything, truth to be told, I was just window shopping. However, the customer service I received was first class, from Mohammed. He was very polite, attentive and informative. I felt valued and appreciated. I'm looking to go back for a bag next.”

“Marco, Chiara and the Team are WONDERFUL! I only shop at this store despite living at the opposite side of London. They are very knowledgeable, super kind and always go the extra mile to help! Thank you all!”

“Great shop, staff really know their stuff...mail order and in store collection have been very efficient during lockdowns. Thanks to the whole team.”

“Thank you Susan and Ted for a wonderful experience. When you think of cold weather, we think boots and when we (wifey) thinks boots, we think Jones. We visited Jones Victoria outlet last week and had a wonderful experience. Susan and Ted were amazing with their help, suggestions and more over lots of laughter. I wish more stores have employees like these two. Thank you again Susan and Ted. (see you soon)”

“Lovely clothing for larger ladies went on with a larger person as no good for me as I'm petite on height and 8/10. But of your a 16+ it has some lovely clothes”

“Excellent customer service - I'd say some of the best I have had in a VERY long time - if not in all time. The lady serving me was extremely knowledgeable, knew her stock and what would go well together. She was able to accurately size up my son at a glance, and recommend the best accessories. I spent a lot more than planned, but left feeling very content with what I purchased.”

“Josh is literally a star. He’s so helpful I can’t even tell people how helpful he was. He literally saved the day, I was looking for a trouser that they didn’t have the size of it in their store so he had to ring two different stores in different areas then he ended up calling the branch in Croydon (from his own phone). He managed to find the size I was looking for (as I wanted to buy it on the same day) and then he also offered his own phone for me again to use it to make the online payment as the signal was poor on my phone. Such a great member of the staff.”

“Bringing inner-city cool to this trendy suburb is the fabulously stocked Gerrards; a family-run, independent womenswear boutique. With over 15 years on the high street, owners Nancy and Paul have continued to innovate with new collections, brands and departments. Showcasing a diverse range of handpicked labels from small local designers to more established brands, you'll discover a mixture of unique finds, hard-working everyday basics, covetable classics and desirable gifts in a relaxed and welcoming environment. The boutique is known for it's friendly, unrushed service with styling advice on tap should you wish. New to Gerrards is their exquisite lingerie edit, where shoppers can pick up beautiful underwear in the most luxurious and tactile materials. All the team are expertly trained to provide bespoke fittings. You'll also find a tempting gift section with fabulous treats such as Ortigia fragrances and locally made Parkiminster candles. Nancy is the boutique's buyer and is constantly on the lookout for newness, "ensuring that there's always something fresh and exciting to discover in the shop." -Review by Surrey Frills”

“Amazing staff at Hobbs Kings Road, especially Laren, who went out of their way to order in sizes not available in store, advise on styles and even offered their personal Hobbs clothes to try on where it was not available in store. Best Hobbs store I have been to and have a renewed love in the amazing new Hobbs dress designs.”

“Love this shop. I buy ALL my designers from here. Got to know the owner who always hooks me up with what I’m after, even if it may be items they no longer sell, he will source and sell to me. Always new stock and lovely designs you don’t see in many stores.”

“Dispite NEVER having the collaborations I'm after, the quality of the stuff from this store is next level. Have to recommend to anyone who somehow hasn't been to one yet.”

“Good place to shop when the sales are in. Clean and staff friendly.”

“Thanks to Marie i ended up with a complete outfit.marie is very nice, very welcoming friendly assistant you dont find many assistant like this anymore she made feel very comfortable and confident in something that i would not normally wear. She definitely a keeper she a credit to them....... Thank you marie for your assistant Ps i got loads of compliment on my dress it was a good shout”

“Visited the Jo Malone counter today and was served by Eden! She was so friendly and helpful and honestly the service she provided was outstanding! I was purchasing a birthday gift for my friend and she gift wrapped the item so beautifully and even created a stunning personalised wax stamp on the box with my friends initials on. Honestly exceeded my expectations and was such a great experience I just wanted to share and say THANK YOU EDEN YOU WERE AMAZING!”

“Linda from Forest Casuals went the extra mile to contact me to double check the size of my online order. To have the initiative and be proactive enough to notice I may have ordered the wrong size based on my past orders really is going above and beyond. She has saved me time and she was so helpful. Great service and professionalism. Thank you”

“Visited watford clarks on Sunday looking for some new footwear & was served by Muhammed. He had great patience, customer service skills & helped me with all my needs in finding the correct shoe for me. Cheers mate, God bless :)”

“The staff at sketches, Brent Cross, was extremely helpful. I purchased a pair of shoes a few months ago that hurt the back of my feet; I revisited the store to see if I could buy extra cushioning for the back. The store manager, Aly, is an incredible customer service representative. She offered an instant replacement; I was very impressed by the service I received today.”

“A special thank you to Jessica for being so helpful and polite.”

“Visited this store hoping to exchange a pair of shoes bought in another store for a different colour. They did not have them in my size but the gentleman serving ordered them for me, took my original pair and arranged to have the new pair delivered to my home at no extra cost. What fabulous service. I cannot praise the gentleman or the store highly enough. i would recommend to all my friends and I hope his boss sees this and gives him a raise!”

“Fantastic service, came in to return an online order, I was assisted as walking through the door, and passed on to another colleague, who processed my return, no fuss, no quibble, would be great if all stores had the same approach”