Top 30 Best Excellent experience in New Malden

“A long and delayed flight with two kids and Fred was a moment of relief. I knew he would take care of everything when I landed fatigued at the airport and he took my suitcases and loaded them in the car... a skilled driver with a hearty sense of humor and great restaurant suggestions. was so pleased with the entire experience that i immediately made him my driver for the trip back to the airport.”

“We worked with Qasim from Fairview New Homes to buy our first home, he really helped us and answered all our questions. It was a quite good experience, thank you very much, highly recommended!”

“Great customer service and consists of good quality pieces of jewellery!”

“I was desperatly looking for a hairdresser and I'm so glad I found this salon! As a first experience, I was very pleased with the service. Taylor was professional, patient and very focused on giving me the perfect haircut. Took her 2 hours to do my hair and it came out perfectly! Will definetly go back :)”

“I received an excellent service from Pearson Hards while dealing with Help To Buy Repayment. Natalie and Natasha were very professional and friendly. The team communicated clearly and responded super quickly. Thank you for all your help. If I will have any possibility I will definitely recommend you in the future.”

“Appointment provided within a reasonable time; vet knew my pet and was very nice and sympathetic; my appointment was late due to an emergency but I was pleased to wait as emergencies should come first, good price on the plan.”

“Joined the Halfords premium club and my car received the 10 point car check for free. Had the best help from John who pumped up all car tyres, added oil, checked wipers, topped up coolant, wiper fluid and anti freeze etc! Milo at the desk was very helpful with registration for the premium club and processing my discount and payment. I will also be getting a ‘free’ MOT in the near future via Halfords using my premium club subscription . All in all great customer service. Thank you Halfords.”

“We bought a bed from this store. Usman helped us with selecting of our bed by showing us lots of different mattresses. Ue was extremely knowledge and really took his time with us. This enabled us to buy with confidence.”

“Such a nice fancy shop for new born appreciate to the worker Abbie very helpful”

“Excellent service provided for a dent repair and body work. Really affordable price as well. Highly recommended.”

“SALES EXPERIENCE: I had a really great sales experience at Sofology New Malden. I had two visits, the first to check out the sofas and then the second to actually make my purchase. Both times I appreciated the staff's friendly welcome, balancing attentiveness as well as giving us space to consider our purchase when we needed it. It was much better than a nearby furniture store which had very pushy sales staff who put us off immediately. On our second visit to make the purchase we were helped by Jimmy who was friendly and did everything for us, demonstrating how the sofa bed we were interested in worked and also demonstrating an alternative sofa bed so we knew all our options. He was knowledgeable answering all our questions on fabric and cushion materials. Finally he took us through optional add ons and our financing options all the way to a successful purchase. All the while he listened to our requirements and made us feel like valued customers and we appreciated the time he spent with us. He advised us that the lead time on the sofa we were interested in was under 8 weeks, so I will reserve judgement on the final product until it actually arrives! For constructive feedback, I had two minor gripes. 1) Sofology's website does not give the detailed dimensions of the products that you need to know for whether you can get the sofa into your home. For example, the dimensions on the website give the height of the sofa including back cushions, but you can, of course, take the back cushions off to get it through a door! I took a tape measure along to the showroom to measure the "hard" dimensions of the sofa bed to double check that the sofa bed could get into my home. 2) The New Malden showroom did not have the material I wanted (Drift Lime) on a sofa so I could not see it on a full sofa. Jimmy explained that this was because the choice of fabrics was greater than they had space in the showroom to display. The swatches were good to get a sense of the fabric, but it would be good to see a bigger sample. Some sofa shops have a big rail of fabrics on hangers so you can see what a big sample of each fabric looks like. Overall, a great experience. UPDATE 14/11/2022: DELIVERY EXPERIENCE My sofa order took just over the 8 weeks I'd been quoted for the sofa to arrive at the Sofology warehouse, but not too concerned about that. For the first delivery attempt that Sofology arranged my address did not go into their system properly because the name for my block of flats got removed from the delivery address. The delivery driver ended up five minutes away, but said he was unable to come and deliver to my flat because the address was not exactly correct, which was frustrating. I called Sofology back and they told me to call the New Malden store. The staff member I spoke to was very apologetic and helpful, understanding my issue and making sure to manually fix my address on the system. I also received good communication from Sofology central office to rearrange delivery. On the day of second delivery attempt I kept updated on when the delivery would happen on the app. The delivery staff carried my very heavy sofa bed up several flights of stairs to my flat and also had to negotiate parking because all of the spaces outside of my flat were occupied. They were professional and courteous, true heroes. The result is that I have my new sofa and I love it! I will post an update again in a few months to note how it has performed.”

“Great service. Controller greeted me and was very polite. Driver turned up on time and was understanding about cash point not working. Normally drivers leave if you don't have cash, even when not your fault. He was accommodating and patient in stopping at next cash point. Thank you for a service very well delivered. Definitely be using again. Highly recommended.”

“Really love this school.i only know the nursery and reception as 2 of my daughters have just joined. Already made friends with the reception parents and my daughter is so happy and has lots of friends.Its so great to have a primary school that nurtures,cares and educates young minds.The headteacher,deputy headteacher and head of early years Mrs Morris,are all so great.im so happy I chose this school out of three I was offered.I recommend this school.”

“I can only say that all the staff there work really hard. I had the pleasure to meet Ashley, Mo, Hamid and Suresh and they are all fantastic people which always go the extra mile in helping their customers.”

“New Malden Taxi Minicab Cars is providing comfortable,fast and economic cab services with low fare.”

“I am really grateful to Nikki for the smooth process of arranging flowers for a family funeral. At a hard time, she was kind and helpful from the start, well connected with local funeral directors, and made the process very simple. The flowers were beautiful. I would definitely recommend Nikki for any floral arrangements you need.”

“A very nice atmosphere new bingsoo cafe. Tried the rice cake bingsoo and green tea today. The service is quite good and the waiter is quite handsomw as well haaaha. Reasonable price. Best afternoon time waster place in this area. Recommended.”

“I was originally quoted over £500 by a local garage to repair the blower motor and wiring harness in my VW van, however Adeem was able to make a very simple repair within just over an hour and save me more than £400! Great communication and service. Highly recommended!”

“Cannot express how exceptional the team at Groves Residential are! They have your best interest at heart, very easy to communicate with, and they really do make your life easy! 100% recommend them to anyone.”

“We have bought three rental properties through Grace Miller and I have to say they are by far the best estate agent we have ever dealt with. For each flat they kept us informed and reassured throughout the process and made sure everything stayed on track. They also now let and manage all three properties for us. Chris Brewer handles everything effortlessly, taking whatever issues come up in his stride and always providing sensible, pragmatic advice. All three flats are in buildings managed by Grace Miller's block management department and the service from them is just as good. Responsive, efficient and highly professional. In all our dealings with Grace Miller we have been thoroughly impressed by their knowledge, efficiency and expertise throughout and we cannot recommend them highly enough.”

“Took my son here a couple of weeks ago, the business owner is very courteous and conscious of which haircuts are allowed by schools and which are not. They try to make their customers happy and it is clear they want your experience to be a pleasant one as they value your business. Great place!”

“My boy simply loves this place. Lots of fun and lots of toys and activities!”

“They have the most authentic takeaway/street Greek food I've tried in London!!! Absolutely no complaints on food, presentation or service. Would highly recommend.”

“I'm ever so thankful to my friend who introduce me to this hair salon. After years of looking for a right one, I finally found it and I'm so glad! She is so good and very friendly and very welcoming! She knows what you arr asking for re: hair style. Sadly I'm Moving to North East but willing to make tips to this hair salon regularly. It will be worth it for sure. Definitely recommend to everyone.”

“Did a yearly boiler check. Easy to organise the visit on the phone. Engineer arrived on time, was friendly and swift. Satisfied overall, would use them again next year. (disclaimer: they offered a £5 discount if I wrote a review, but didn't specify that the review had to be positive)”