Customer support excellence in London

“Lovely little cocktail bar, right in the centre of St Katharine Docks. Worth a visit. Nice tapas style food too.”

“I had an initial check up, hygiene appointment and fillings. All well organised and helpful when booking and wonderful service. Always answered the Phone and easy to book appointment. Dentist and colleagues were understanding and professional. All treatments went well and no issues.”

“Very highly recommended. Very professional and really guided us with the process from the beginning until the end.”

“Spoke to someone called Michael around 5pm and by 6pm they sent someone to unblock the drain that I hadn't been able to do myself. Quick and professional, thank you. Good to have a great local company like this and cost was reasonable. The reviews others had left here put my mind at rest about using this company, which is why I'm leaving mine.”

“Great service and superb work! Our shower and bathroom look amazing! Daniel is extremely pleasant and knowledgeable. He shows up everyday,on time, as promised and he works quickly and efficiently. We were very pleased that we chose Sureflow plumbing and we highly recommend this company!”

“Just had a call with this business and wanted advice on how to go forward finding my machine. He was totally honest about what would be more cost effective for me and give me great advice of what to do, look out for and tips on buying a new machine - really didn’t have to but he did! Such a nice guy! Sounds like a real professional with tons of experience and expertise. Thanks for your call today! All the best :)”

“I have been using spectrum at multiple properties we manage for a nearly 2 years now, the admin team are always quick to respond and answer all our questions efficiently. The works are carried out swiftly and to a very high standard. Will always recommend Spectrum to my clients and colleagues.”

“I used this garage to check out my wheel bearings, the owner was honest in saying that I only needed one rather than the two I thought. Honest service, very happy.”

“I had a very positive experience with this company. They offered the chair at the lowest price and I was able to test the product before buying. I got very helpful and honest advice from Quy - without any hard selling. After ordering - the product was delivered without any issues at all.”

“I had used this service already twice and will definitely continue using it. It is fast and very convenient. Also, communication with them is fabulous and the quality of the service provided is top notch. I’m pleased that I have finally found a good racket restringing service for my tennis rackets in London. Totally recommended”

“Put in an enquiry on the Thursday evening and received a phone call Friday morning, a very polite woman contacted me and asked my situation, after a very quick 5 minute conversation she said I had a case and put me through to a solicitor. Again another quick phone call and a nice conversation and the process of putting a claim in had begun. Everyone I spoke to was very empathetic and helpful”

“Washing Machine Installation Abbas arrived promptly at short notice to hardwire and plumb in our new washing machine. Job done quickly to a high standard and cloak room left tidy. Abbas was polite and helpful. Would recommend”

“Amazing letting agency, very professional. They helped us to secure the property and went above and beyond in coordination regarding each consecutive step.Thank you so much and highly recommended to prospective tenants Raymond and Sniega”

“Kevin was fantastic from start to finish. He arranged the viewing on my purchased flat immediately and helped me with the offer, completion and exchange. He also recommended a brilliant law firm who were equally as professional and knowledgeable as the agents at Acorn. I can’t thank him and his team enough. I look forward to working with Acorn and Kevin in the future.”

“Absolutely first class service from Nathan, who kept me informed of every step of the way and was very patient with me and my numerous questions. Even offered to source a locksmith when I thought I needed one! Highly recommended .”

“The lady who comes to us is reliable and hard working. The company has been fantastic with their communication so far and we are very pleased. Thank you!”

“I would give Hasan Hajj 10 out of 5 stars, if I could. Alhamdullilah the hajj could not have gone better than it did. And it was THE hajj for me (meaning: my one and only- I don’t know if I will get to do another), so having no regrets is only something someone could dream of. I travelled with 3 others and we knew we had made the right choice even before we left for Makkah. Hasan Hajj provided us with a clear itinery, an awesome guide book, conducted seminars and regular emails in order to help prepare us. They are true professionals. If I was asked how they took care of us during the hajj and the time after that we were there, it would be difficult to do them justice; they treated us with the utmost respect, balancing carefully being our physical guides and allowing us time for our own ibadah. It was evident that they have a lot of experience in conducting Hajj tours because they gave the right information at the right time, and adapted what we did according to what was best for us and the group. Moreover, they were so thoughtful, for example, instead of us coming outside hotels to wait for coaches in the heat, they would ask us to wait in our hotel rooms and message us with the names of the people who they were ready to board. I could go on with the details, but to summarise it was just… The. Most. Perfect, Hajj. And Allah swt reward the whole family and all of the helpers immensely for taking us along and for helping make it easy for us; the parents, the sisters, the brothers, brother Miskhat for guiding and organising and especially brother Maher for all of his hard work and for helping us when we needed help. Allah reward them all for doing that for the entire group (and on top of that they all also did their own Hajj at the same time!) I hope Allah swt grants them the best in this dunya and the next. * I thank Allah swt for making the Hajj particularly beautiful; on Arafah we left after Dhuhr to stand and make our dua; as beads of sweat rolled of off our heads from the heat, there was an intensely loud clap of thunder, then began the sudden pouring of a constant and heavy rain, the roar of thunder continued - reminding us again and again of His greatness and strength, all the while we had the opportunity to ask for mercy alongside other believers. The atmosphere was incredibly moving, people were shouting ‘Allah hu Akbar’ repeatedly and the heavy downpour (and thunder) just continued on for two and a half hours. Inshallah it was a washing away of our sins and it came just as everyone was asking Allah swt to wash us of our sins. Those two and a half hours were the best time of my life.”

“We have now used Hart Brown (Corinne Flannery) for 2 purchases and a sale, first in 2015 and then again in July 21. In both instances we were under a tight time frame to exchange and complete our transactions and both times Corinne delivered in good time and maintained a calm and professional service throughout - informing us of expected time frames, engaging with the estate agents and other parties and being responsive and available in good time. Talking to others, the price we paid seems reasonable - not the cheapest and not the most expensive. I have recommended their service to other friends and family who went on to use them. If and when we move again I will return to Hart Brown (and hopefully Corinne!) and have no hesitation recommending their overall service to others. Thanks for all your help :)”

“Since 1992 I have been as Ascotts customer. From the moment I first walked through their door I was treated well. Today I picked up yet another new cab from them. Nothing has changed. Every single member of staff has the same attitude. “Help this driver” From the top to the bottom, they are all a paragon of efficiency, knowledge and politeness. If I lived next door to M&O, I would still only trust Ascotts with my livelihood.”

“Great service from engineer AJ replacing grill element in Bosch oven-would certainly use again and can recommend highly. Clear pricing structure, including detailed invoice, an added bonus. Thanks!”

“Really brilliant pharmacy with superb staff and can’t do enough to help. A world away from the uncaring attitude of the big high street chenists.”

“I shop in this DIY store for more than 10 years. They have great customer service. Always helpful and polite. Also they are very knowledgeable and can give you advice if you are not sure about something. They have everything you can possibly need. I'm always happy to go there because I know I will always find what I need. Two times the items didnt fit and they happily returned me the money. Great shop and great people. Support local businesses!! All the way!”

“Good decorating shop, young lad who mixed my paint was very helpful, helped me carry stuff out to the van. Shop is well organised with a good variety of products and at very reasonable prices. Parking is a bit iffy, red route all the way, but do have a couple of bays outside the shop where you can load up.”

“Great shopping experience as ever at Waitrose. A small-ish shop but you can find all the goodies youd expect from them and the same great customer service.”

“Lovely family run shop that has everything you need”

“Extremely happy and highly recommend VISA HQ! Customer service team aren’t really helpful at times and cause much stress otherwise some of the staff are really helpful. At first after reading all the reviews and comments I thought it was a scam but 100% happy as they got me Pakistani visa for my daughter so quick and affective. Will be using for future purposes too. Thanks HQ VISA :)”

“I wanted to go to a physical store as opposed to shopping online, since I wanted a bit of advice. After reading another review I was worried that they would be unhelpful, but the man at the till was extremely helpful, and picked out the few items I needed. On top of that, the prices were less than I would have paid online. I will definitely come here again if I need anything else in the future.”

“My flat mate and I were assisted by Bruce. He was kind enough to book a viewing with us very quickly. He explained everything so well, ahead of the viewing and after the booking. He gave sufficient assistance on all the steps we needed to take to take to get our offer approved and tenancy agreement signed. I am extremely pleased with his service.”

“Alexander JLO solicitors managed my new home conveyancing case very smoothly and efficiently. They have done a great job and I am happy to refer them to anyone who wishes to use their conveyancing services. A special thanks to Pooja Hazari and team for managing my case and keeping me posted despite unusual long wait times on the seller's end.”

“Very good service”