Customer service training in Croydon

“I had been experiencing an issue with my passenger side window which had started to malfunction for a few months prior. Having bought my vehicle into two different garages (audi approved specialist & a friends garage) both failed to diagnose & rectify the headache. Feeling perplexed & deflated I thankfully then decided to reach out to MC Autos who subsequently investigated the matter, established the problem & resolved the issue. I want to take this opportunity to say a huge thank you to Jermaine, Natalie and the rest of the team for their friendliness, resolve, great Customer service & all round delivery for a brilliant customer experience. If you are looking for a garage, team of genuine people and or establishment whom you can trust your vehicle with & who have your best intentions at heart then look no further. Thank you once again MC Autos. T”

“I just renewed my insurance with Coversure Croydon. Great service and very helpful staff. I am very impressed by their level of knowledge and expertise and the value added in their services. Well recommended!”

“Our insurance renewal was coming up and I decided to reach out to FSB Insurance Service (as FSB in general have been brilliant). This was no different and Paul Mayhew was so helpful from my initial enquiry through to sign off. I don't have extensive insurance knowledge so I had a lot of questions but Paul was patient and answered everything I queried in a prompt and professional manner. Insurance is something that I've always found very stressful and time-consuming but Paul certainly changed my perception of this throughout this experience. I could not recommend FSB Insurance Service highly enough and will certainly be sticking with them - thank you so much for everything.”

“I cannot speak highly enough about Goldsmith Motor Services, Darren (boss) and the team. They are honest, friendly, reliable, trustworthy, knowledgeable and approachable. This is how service should be at a garage. GMS have completed both repairs and service work for me and on each and every occasion I have been impressed by their standard of work and their ‘can-do’ approach. I have been a happy customer since 2010 and would never take my car anywhere else.”

“Drop my van off for brakes on very short notice yet the team was on point all done same day thank you very much”

“Great service as always , kaleigh cant do enough always helpful, glen, wayne , and lisa always go the extra mile ,”

“This specific branch has gone more than the extra mile on many occasions for me and this visit was no exception. Having been turned away from st james branch, mitcham road fitted me straight in with no appointment. They deserve whatever awards are up for grabs fir their total focus on delighting customers”

“Very good range of the products I needed, excellent service, friendly and helpful staff and very clean shop.”

“Looked around for a while to find somewhere to take my Volvo to resolve a warning light under warranty. Good availability at short notice, knowledgable and courteous staff, fixed the problem quickly. Very slick and professional operation.”

“I always use the guys at jayar never go anywhere else. I get very well looked after, parts are usually in stock. Am never waiting long for parts. In and out, just the way I like it. Pat, Dayson and Ray are great chaps.”

“We dropped our car for a repair of an oil leak. The team were careful to ensure that the minimal cost was incurred for the work and were kind and went the extra mile for us and even repaired an additional issue which other garages would have charged for. Couldn’t recommend highly enough. Ali”

“Good service, fair and friendly which I find is important. They didn’t overcharge for little things which makes me feel comfortable. Kept in touch which is always good and told me when my car would be ready. Was looking for a local place in Warlingham / Caterham for MOTs really happy I found them.”

“Love this place. We go regularly for shellac and acrylics. They have a loyalty scheme which is a fantastic idea. We've tried other places - including the salon opposite- but they are in a different league when it comes to customer service and creativity.”

“The store refit looks so great and they bought in few new products in. The staffs are so friendly on my visit and helped me with all my needs. Mainly the chap called Adam. He gave me all the necessary advice needed for my pets and etc. All the very best with the new refit, Croydon Team”

“Excellent mechanic. Very helpful. Goes above and beyond for clients.”

“Very good service charged my CLA to a New Car. Work dane some day”

“A friendly atmosphere and more importantly the sessions have significantly helped with my recovery.”

“Good place to send and receive money as well parcels secure and faster service”

“After a couple of frustrating days attempting to use another popular international courier service, the DHL Express Service Point at WHSmith Croydon, (Centrale Shopping Centre) saved the day. The staff that day provided outstanding customer service, were patient, and incredibly helpful in addressing all of my concerns. The overall process of posting my documents was very straightforward, and my letter reached its destination in a matter of days.”

“Great service, very professional, great communication, competitive prices. Highly recommended for any jobs, will be using their services again. Thanks to james”

“We have been a client of CMR for just short of 12 Months now and PHil and his team in the office have always been very helpful and been able to Answer my questions promptly.i would recommend this company to anyone.”

“Amazingly professionals at their job. Efficient and effect yet warm hearted staff.will most definitely use company again”

“Thank you Kinghams. I have just received the most amazing, above and beyond service imaginable. I was in East Croydon for highly distressing personal reasons (to appear as a witness in Family Court) when a wheel bearing went in my Subaru. The AA (who I had called) highly recommended Kinghams, then escorted me there. They thought they could it relatively easily and that I’d be able to travel on down to Cornwall to visit my son and grandchildren who I haven’t seen for a year. . Sadly, the more they looked at the car the more problems they found. I was kept informed (so efficiently by video film) and difficulties arose because of the well-publicised shortage of parts. They eventually fixed my problems by bastardising one of their new, for-sale cars leaving it unsaleable until September when the parts can be replaced by Subaru. This is almost unimaginable service. They were kind, courteous, informative and great in every way. They have eventually managed a top class job of getting my car safely back on the road. I am never-endingly grateful and when I win the Lottery will make an ex-gratia payment which can be used as wanted. Thank you again, Kinghams,”

“Elana was great!!!!! My place was an absolute disaster, dozens of bin bags everywhere, but she sorted it all with a smile on her face, and now it looks amazing. She totally sorted my kitchen out, and even sorted out all the clothes I had in my kitchen. I will definitely be asking her to clean for me again. Thank you Elana”

“I went in to collect a prescription and get a flu jab and was offered a free blood pressure check which was great. The service is quick and the staff knowledgable. Angela in particular had excellent people skills and was really helpful with her advice.”

“Moved into a new property that had unfortunately been left in quite a state. It would have taken my partner and I ages to sort it out ourselves before moving our stuff in properly. Fortunately, Merry Maids were most helpful. I phoned on the Wednesday afternoon and on Friday morning had two experienced and professional cleaners in the flat. They cleaned thoroughly and non-stop for over three hours. We were delighted with the results! Highly recommend.”

“Caroline is without a doubt the best person to ever do my hair. I have visited her multiple times and she has never disappointed. I have quite long hair and get layers and she is so quick and careful you can tell she has had years of experience!”

“Answered our call promptly in the middle of the night and got us home quickly.. thank you so much!”