Russell & Bromley Ltd.
Bluewater Parkway, Dartford, Greenhithe DA9 9SN
Location & Phone number
Bluewater Parkway, Dartford, Greenhithe DA9 9SN, United Kingdom
About the Business
Russell & Bromley Ltd. is a renowned and established shoe store located in the highly popular Bluewater shopping center in Dartford, Greenhithe, United Kingdom. Founded in 1873, Russell & Bromley Ltd. has been providing a wide range of high-quality footwear to customers for over 150 years. The store is situated at L133, Bluewater Pkwy, which is a prime location that is easily accessible by both public and private transport.
As soon as you enter the store, you will be impressed by the visually stunning displays of shoes offered by Russell & Bromley Ltd. Their collection comprises of an exclusive range of shoes that are both stylish and comfortable. The inventory features a vast selection of shoes for men, women, and children, catering to various tastes and preferences.
The store boasts a team of experienced and friendly staff who are always ready to assist you with anything you need. They are adept at guiding customers towards the perfect shoe that fits their style, budget, and occasion. Whether you need shoes for work, casual wear or formal events, Russell & Bromley Ltd. has got you covered.
Russell & Bromley Ltd. is an institution in itself, offering an unparalleled shopping experience to customers. The store is meticulously designed to create a warm and welcoming ambiance, allowing customers to browse at their leisure in a relaxed environment. With its exceptional customer service, high-quality products, and excellent reputation, Russell & Bromley Ltd. is a point of interest for both locals and visitors to the UK.
Visit Russell & Bromley Ltd. for an experience that is sure to leave you with a sense of satisfaction and a pair of shoes that you'll cherish for years!
Photos
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
11:00 AM - 5:00 PM
Reviews
"Lovely shoes, I have been a Russell & Bromley fan for many years. Helpful staff and good selection including matching handbags."
"Still love all the products/quality/design of all my foot wear I bought from this brand and still buying them! But 1 star for the customer service in this store in Bluewater. Use to be much better service than all these new staffs. Not a cheap products the customers paid for so please train then to reach The Standard Level and remember you are working in Customer Service Retail"
"Do not like posting negative reviews but this is the second time in 3 months that I have experienced shoddy and condescending customer service... First was myself as I was buying a pair of £345 gents boots from the older lady who started after lockdown...I left there feeling that I'd done something wrong... how can you make people feel like this??? It needs for sure a mystery shopper.. While I was in with my wife today, I observed the staff closely and found that they assess people and come up with instantaneous judgements about them and this shows from the service they received.. thought I was seeing things and watched closely again and again.. I asked my wife to take her time and try on various shoes before making a purchase so I could observe once again how they watched and judged customers... I must say that 100% white people have the attention of the staff and Asian and black people are treated very differently indeed. Very sad to see this happen again and again. We have been buying all our shoes over the last 12 years from this store and I guess we shall be changing. I would say that in my observation : the staff who have gone back to Europe because of Brexit are conspicuous by their absence. There was always a hello at the door, a warm welcome and outstanding service by equals. Not anymore.. Please train these people to come down to earth..."
"Excellent service. Very friendly & helpful. Great boots & so comfortable. Worth the money as I know they will last!"
"Really helpful. I needed shoes for my wedding, was buying a very expensive £280 pair but they didn't have my colour in my size. I was flying out in five days time. I asked them if they could get multiple pairs in just in case the pair they got, had a mark. They phoned round my request immediately while I was still leaving the store. They got various stores to send in three... Arrived in time, first pair was spotless as they should be."
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