Casey's

"If I could leave a zero review I would. The service here lately with pizza is ridiculous. Pick up time was 10 mins ago and they haven’t even started my order yet and one ahead of mine they say The last 3 times I have been here for pizza I have waited 20 to 40 mins after the pick up time. You really need to review your online times if you can not do the pizza with in a reasonable time. I get a time here or there with being behind. But everyone more than 20 mins for the last 3 visits . Is unacceptable. I will not be doing pizza anymore here."

"I only get caseys pizza, for years now. Last night that changed. My friend Diane ordered, I paid. Soooo disappointed. Got a large taco with toppings on side so we could heat up left overs. Pizza was gross and soggy, cheese wasn't even melted, see picture. Also got a medium pepperoni which was no more than a piece of cardboard with 5 pepperoni and sparse cheese. Am throwing all away. Will not order from this store again. May not order caseys again for a long time if ever. Did not come close to any caseys pizza I've had before. Gross"

"Ordered 4 pizzas online. Waited an hour and went to the store as directed. I waited an additional 20 mins to find out that they gave my order to another customer. Employees would not refund my money. Wanted me to play phone tag withe the manager. I called my bank to dispute the charges. Every location is horrible in that they have untrained employees and want you to contact them but they never make it right."

"This is a negative positive review. Placed an order for a large pizza around 5:30 it said it’d be ready at 6:22 with a 40 minute wait. My folks said ok to it. Got there a little after 6 and looked around before going to the window for pickup at 6:20. They said it had just been put in the oven and it’d be 6 minutes because at the time there was only one person in the kitchen but it was almost 6:45 by the time they made the pizza. Devin said we could get a free fountain drink, case of donuts, and put our name down for a free pizza with our next visit. He apologized and asked how long we’d been waiting. Thank you for the great customer service experience and unexpected surprises"

"Ordered a pizza for delivery, they had doordash deliver it, and when the dasher got the wrong address, caseys refused a refund even though it was ordered through their app, doordash wouldn't give a refund either. What's the point of adding the delivery this way when it makes it more difficult for the customer? Honestly makes me not want to order caseys ever again."