J.H. Barkau & Sons Service Center

"TERRIBLE SERVICE! My truck has been in and out for almost two months with this shop. It was taken in for a few different things. One of them being a big leak from under my passenger DASH. After they told me they did several attempts to seal the windshield and still having a leak, they sent it to their collision center which they found to be my blower motor sucking in water from a car wash. It was never the seals i thought I was charged for. I tried to get a refund on my seal since it wasn’t the issue. No calls back. I was leaving messages for nearly 2 weeks before I went to upper management. All to find out they changed a seal in my door that is not even close to where I was having a leak. They never called to approve such work/seal on the door. Never even told me they changed the door seal or even put what type of seal on the invoice. They completely lied to my face. They were also to repair a tire sensor that is still on after getting it back for the 5th time. They will not refund my money. I highly recommend NOT GOING HERE. Terrible customer service and treatment to someone who has bought one of your vehicles. Filed a complaint with the Better Business Bureau. They lie to get your money! I’m out $200 just in parts. Doesn’t include the labor. Take your vehicle elsewhere!"

"chris is one of the most reliable and trustworthy Mechanics I have ever had work on my vehicle And he works for a great company that is also very honest and trustworthy"

"I went to get my tire plugged last Saturday. A week later the same tire was low. They were closed and I had to go somewhere else. The mechanic who looked at it said the patch wasn’t even covering the hole . They could not fix it because it was a different kind of patch. I had to buy a new tire. I called Barkau up and asked if they could reimburse me, I was told no. I asked if they could repatch the hole and they said they could but would charge me again. I am very disappointed, my family has gone to Barkaus since they opened. My Dad was friends with the owner."

"I am a 63 year old woman. Went in for key fobs. Short story, i was very upset over what happened. Go to have something fixed and get call it is completely broke upon them pulling car into garage. When returning to get my car without fixing, I was asked if i was a mechanic,because i didnt want to hear there excuses. Joe proceeded to argue with me in my face and men in office just sat there and pretended not to hear. I had to leave it for repair as i couldnt drive it home. No quote or estimate on price of repair. When i returned with a family member due to joe argueing with me, and i got home i realized my house keys were off both key fobs. Joe was the one to take my payment!! Seriously!!! Never again!!! Had to change all locks in my house."

"Well for the first time buying from a dealership i was stoked got the truck i wanted outright bought it and when i take it home 5 check engine codes go off it was under there 500mile warranty so they replaced a clock spring in steering column said that was the problem they have it for a week i get it back it's good until next day same codes that they said they fixed went off!!! So i would say don't go too this place unless you wanna get ripped off they are a joke!!!!"