CVS

"It took this location 4 attempts to fill Rx for Hdz capsules as they could not keep it straight that the capsule can’t have any dies in it … the next thing t had antibody Rx sent to them from ER and the tech refused to fill it as she did not agree with vm Rx put by ER … I called ER and had her on a conference call with provider but she would still dig her hills into an issue of Rx written unclear dragging the issue untill closing hours telling me to go to another cvs location … The other location of course did not have that Rx in a system and would be closed in 30 minutes as well refusing to call previous location … I had to call ED again to change my Rx to Walgreens that filled it without problems . This is the example was a life threatening matter putting customer in a danger and refusing to provide emergency treatment . The incompetence and rudeness of this location and staff is off the grid — as this same tech slammed the window down and hung up receiver after I asked her for her name ."

"I waited in line for 30 minutes for my Covid Test appointment. When I got to the window, the tech /pharmacist left for another 10 minutes. The instructions while taking the test were unclear and the covid test box was overflowing. Will not get another test here."

"I transferred my prescription from Walgreens to CVS so that I could get a 3 month supply. I asked them 3 times to help me refill for 3 months at a time. Three months went by and they were not able to do it and never once told me that they couldn't do it. They just kept telling me every month that they would provide me with the 3 month supply next time. The employees here never seem to know what is going on and to make it worse they are so rude. If you go through the drive through they just send your prescription with no farewell so if you have questions you have to buzz them again. Go forbid you have questions and bother them. One time I didn't even know the conversation was over because they man gave me an answer and then left. His answer didn't even answer my question. It's just so rude. This last week the girl threw my prescription in the counter. Not even exaggerating. I transferred my prescription to Walgreens again even if it means not being able to refill for months in advance. That's how awful these employees have been."

"Was driving through the area. Toddler ran out of milk. Stopped by to buy milk and wife didn't pay attention but I noticed it when we got home 200 miles away that the 1/2 gallon of milk my wife had bought was "Best by 12/31/18". We came through January 1st 2019. I'm pretty sure the milk is still ok but it could have sat in there for a couple more days and somebody would have bought it and unknowingly fed it to their child."

"The best customer service I have ever received at any pharmacy. The staff is always couteous and the service is very timely. The pharmacy tech- Selsa ,was extremely helpful and kind. I was in need of getting my medication early due to having surgery and she took the time to call my doctor for approval. ❤️❤️❤️"