Prairie Lakes Apartments

"Staff is nice through the leasing process. After moving into apartment ok, I was asked to follow regular maintenance for fixing broken dish washer. Burning smell came from the dish washer.. carpet was not cleaned thoroughly.. found iron nails on the floor in bed rooms in the closet... surprised no microwave in the apartment... bought my own... reported emergency maintenance for the dish washer repair..."

"I would like to express my deep appreciation to Breana for all of the assistance she gave me throughout the years. She has always been helpful with my contracts and work orders. Due to my age & health, I can no longer live by myself. I have been a resident for 18 years. I would also like to thank Paige for her assistance, as well. We certainly enjoyed our time at Prairie Lakes. Sincerely Ron Billerbeck"

"If you're going to live here, make sure you have a work-from-home option. The maintenance plowed the snow from the road directly behind my vehicle overnight, and it turned to solid ice -- completely trapping me in my parking space for days on end. Why would it matter to plow the roads if you're going to trap people in? If I couldn't work from home, I'd either have to use a week of time off or lose my job. Of course, the office staff blames the residents. The maintenance staff has also been pretty subpar in other situations. The circuit breaker for our kitchen gets tripped by an 800-watt microwave every time we try to use it, and the maintenance staff blamed it on our microwave. We went to the store and bought an entirely different one, and they refuse to replace the breaker. Not to mention the spotty internet and a reputation for keeping people's security deposits for shady reasons. The office tells residents that they replace the carpet whenever someone moves out, and then they charge the previous resident for the replacement if they notice any sort of damage when they were going to replace it anyway. Absolutely disgusting behavior. Stay here at your own risk."

"Prairie Lakes Apartments is undeniably a beautiful property, but my time there was overshadowed by a deeply grieving experience. From unfulfilled promises regarding carpet maintenance to unreasonably high rent increases, this once-promising apartment complex fell short in multiple critical aspects. The beauty of the Prairie Lakes cannot be denied. It boasts a serene environment with well-kept landscaping and impressive amenities. However, beneath this exterior lies a troubling issue. I was initially assured by management that I need not concern myself with the condition of the carpet when I moved out. They even stated to me previously that the carpets would be replaced for new residents. This promise turned out to be far from reality. Upon vacating my apartment, I was denied the return of my security deposit and, to add insult to injury, I was unjustly charged extra for carpet replacement. This inconsistency between their promises and actions is disheartening and casts a shadow over the otherwise beautiful property. They also stated that if I don't fulfill the payment, then I will be charged extra for my delay; hence forcing me to fulfill the payment. In summary, Prairie Lakes Apartments, with its beautiful property, had the potential to be an excellent place to call home. However, my experience was overshadowed by a lack of integrity in dealing with carpet issues and the unbearable burden of skyrocketing rent prices. While the property itself is undeniably beautiful, I cannot recommend this apartment complex to anyone due to the unsettling discrepancies between their promises and actions. It is with a heavy heart that I reflect on my time at Prairie Lakes Apartments, a property that left me with a grieving experience that will not be easily forgotten."

"I spent 3.5 years living at Prairie Lakes and had a wonderful experience. The professionalism and friendliness of the management team have been remarkable and greatly contributed to making this community feel like home. The policies implemented by the management are reasonable. And we loved the clubhouse, the gym hand the pool. Highly recommend."