The Home Depot

"Bad management, spend your money at Lowe's. Trying to return a vent that cost 11.97, and the assistance manager wanted to give me 3.56. When he pulled the price from the card used for payment knowing what I had pay."

"On 01/29/24 I went to the Albany, GA store to buy a roll of electrical wire. After a prolonged wait I put my hand through the gate and took the wire, put it in my cart and I continued shopping for a ceiling fan. Soon after an associate started to question us, I explained that I took it from the shelf because nobody showed up to assist us. At that point he started an argument about why the items were locked (and honestly, we don’t care why), in a rather derogatory manner grabbed the item from the cart somehow implying that I intended to steal it and walked me and my wife to the checkout. In the process I couldn’t buy the fan, and never mind that for the last two years since we moved here, we spent thousands of dollars on appliances and materials for our new home. In conclusion: yes, we are foreigners; yes, we don’t look like most of the Americans, but we are used to being looked down and discredited, so, thank you for your services and we will never set foot in your store again."

"Love me some Home Depot, but occasionally you will run across someone who says, “That isn’t my job.” We needed help with loading 10 bags of potting soil so the cashier (who was absolutely the best and very helpful) called for help. An employee with an orange Home Depot vest on that said “Garden Loader” on the back told her that he’ll help this time, but for future reference it wasn’t his job. Wasn’t his job?!? His vest literally had “Garden Loader” on the back. Am I missing something??"

"The girl at the customer service desk was extremely rude and just constantly stared her phone, ignoring me. I asked her to see a manager and she had a miss Antoinette Finally, come up to the counter after about 15 minutes awaiting while the girl at the customer service desk talk to her boyfriend on Her phone. She continued to tell me that it would not take my return. And that perhaps I would be a happier customer with lowe's or other department stores. I will never be returning to this home depot and I advise everyone to stay away."

"While remodeling bathroom, having customer send me items she found on line, was able to go in store to order all items. Interacted with several employees and was pleased with each one. Items arrived at store and was immediately notified they were ready for pickup. I highly recommend this store as they are professional people to deal with."