Hyatt Regency Savannah

"Amazing location, right on the river and within walking distance of lots of great restaurants, bars and shops. Request a river view room so you can really take advantage of the location. The room I had was a partial river view. I had no problems sleeping at night, the city is fairly quiet at night. They do have room service though I did not use it. They have a little shop in the lobby for medicine or items you might have forgotten. There is coffee and a mini fridge in the room. The only complaint I have is that the air blew on the back of the chair of the desk and I had to pull a curtain in the front of it so I could sit at the desk without freezing. This seems to be a common design as several other people who stayed there had the same complaint."

"Location’s perfect right by the river. The service was terrible. We got a room next to exit stairways and asked them to find another room. The receptionist said “no” and couldn’t do anything for us. The door to the stairway slams when closing so loudly startled us several times throughout the night. They have an indoor pool, but maintenance is not what we expected. The air and water were too cold to swim. There were no towels and I had to go back to the lobby to ask. The hotel is not budget friendly- and on top of that they charge the destination charge (for 2 water bottles and welcome cocktail which we couldn’t even get because of the late check-in). I don’t think this hotel is worth trying. There are other hotels around also are in good locations. I wouldn’t want to come back. Little addition after checking out: The digital room key to add to your Apple wallet didn’t work after many steps of verifications. Express check out through the app did not work either."

"Highly disappointed. For nearly $500 for two nights in the middle of the week, I was expecting a nice hotel but it is not great at all. The bathroom was dirty with pink and black mold when we checked in, and the shower is TINY...barely big enough for a petite person in the shower as it's roughly a 3x3 area. Since the shower curtain is several inches off the ground all the water from the shower spills into the bathroom. The sink faucet is leaking all over the counter. The carpet in the room was put in haphazardly so it's rolled and uneven and doesn't even meet up to the walls and there's a gross gap of dirt and dust between the carpet and wall. The "king bed" is actually more like a queen. There is no onsite parking unless you're paying $48/night valet. We took the elevator down to River Street and the elevator floor is carpet DUCT TAPED TOGETHER. Seriously?? Also the front desk has been taking notes on paper without verification, so it's very easy for someone to just say that they're in a room they're not and charge things elsewhere. Overall, save your money and stay somewhere actually nice."

"We were very happy to have stayed at the Hyatt. We arrived later in the evening and Christian happily checked us in and even mentioned that he personally assigned our room and it was one of his favorites. We were absolutely blown away by the location on the corner overlooking River Street and the River itself. The bed and furniture was very comfortable and well updated with a large room. There were some maintenance things here and there, but nothing at all major or that impacted our stay. Housekeeping came every day to make the bed and bring fresh towels and the staff we encountered were always very friendly. The lobby was absolutely incredible and had comfortable furniture throughout, with a nice seating lounge on the river. The location was hard to beat since we could walk to most of the major areas in about 5 minutes and we were on river street. We were also impressed that the amenity fee actually included 2 free drinks at the bar each day, nice to actually get something for that fee. We will definitely stay again when we return to Savannah."