Zaxby's Chicken Fingers & Buffalo Wings

"I NEVER have had a bad experience with a Zaxby's before, but this time was an unfortunate first...I ordered the grilled Philly chicken combo but the chicken wasn't completely cooked...I got it to go and didn't realize it until I was back at the office..."

"first off they were out of grape powder aid so i had to drink grape hi-C which gave me heartburn then we got our food and the bread was burnt to a crisp so it did not get eaten then all of my fry’s were season less except one single fry. lastly my chick was hard a a rock and was not in the shape of a chicken strip never will i eat here. i would give you a zero but that’s not possible so i give you a one."

"Always good food and good service but they need to bring back the thousand Island dressing for their salads so, I opt out on buying the fried house salad which I really love.."

"3rd time this month the order has been wrong. Had me wait in parking spot for 15 minutes with only one other car there. Drink was wrong, no zax sauce no ranch that I was charged for. Real bad look when 5 employees are standing out in the parking not doing nothing when everyone else inside is messing orders up."

"If I could give this place a -5 STAR I would I ordered a grilled chicken sandwich and I received a signature chicken sandwich now I do eat at zaxbys on a regular bases so I figured ok these people know what to put on the order, I get home and this sandwich was fried with a sauce that was spicy, this sandwich wasn't for me "I like spicey food " red flag fried vs. Grilled so I called this location: a female answered so I asked to speak with the manager. Come to find out she was the manager when I told her what had happened she wanted me to bring the sandwich back up there to her. Giving the time I informed her I couldn't make it there before they closed and ask what are we to do about this, no doubt o used a foul word and was asked not to. But when the district manager ms. Scotland told me she would remake my sandwich, knowing I couldn't pick it up in 8 min told me she would remake it and leave it on the counter for me to pick up in the morning lolz then hung up on me. So I called back and young man a.j. answered this time so I asked to speak to the manager and he told me she just left the store so I told him ill speak with his general manager in the morning. At this point I wanted the managers name and asked for it and Mr. A.J. informed me that her name was Scotland and she was the district manager. So my lady called the next day and mr. AJ answered the phone and said since they had cuss words used at them they was not replacing the order. This location lied to me and sold me this for a grilled chicken sandwich."