PRC Alliance Pain Relief Centers - DeLand

"UPDATE again: to further prove how terrible this doctor is, and this office, she concluded from my x-rays that I had no spinal injuries or spinal deficiencies. Turns out I have severe lumbar stenosis, severe cervical arthritis among other issues related to my entire spine. I can barely walk. I use a cane I can no longer drive most days or do many activities. This woman tells me there’s nothing wrong with me. DO NOT COME HERE!! This place should be closed down and this doctor should have her license taken. Himabindu Gandam. Refuse her care!! I have been dealing with severe neuropathy for over a year. I moved back to Florida this October and this was the place my new doctor referred me to to seek help and to see what could be causing my pain. They say that they treat pain from neuropathy, carpal tunnel, MS, fibromyalgia, lupus, and other rheumatic diseases. The doctor, In the beginning, she took one look at me and I could tell she thought I was lying and making things up because she thought I was a drug addict. I could tell by her questions and her demeanor, she was incredibly short and very rude. She sent me for x-rays and sent me home. I got my xrays went in for my follow up. She took two seconds to walk in the room to tell me that my pain was not caused by spinal injury, and that I was too young to have arthritis (i am 42 and my father had arthritis in his 30’s). She did not listen to the fact that I have neuropathy she did not listen to my symptoms she did not offer to have an MRI done or for me to get any sort of scans done nor did she offer pain relief. She told me physical therapy would be good enough for me. Meanwhile I can barely walk more than 100 feet without having to sit and rest. I had to stop going to the gym which I did regularly. And i cannot go out for lon. I had to stop going on long walks. I can’t drive. I can barely cut my food but yet I’m too young to have arthritis. She did not consider my neuropathy. She did not listen to me at all. She said someone would call me for therapy and that was it. while my appearance throws people off and because I have a skin allergy, it appears that I have sores or ulcers on my skin. I know that she looked at me and assumed I was a drug addict there for pills and would not take me seriously. maybe if I had walked in using my cane she would have acknowledge my pain and my symptoms instead of blowing me off and sending me on my Way. horrible Drs absolutely horrible. What kind of EDUCATED AND PROFESSIONAL MD tells a 42 year old woman she is too YOUNG to have arthritis??!!!!DO NOT COME HERE!!!!! Dr Gandam, Himabindu Gandam. Literally the worst MD i have ever had the unpleasure to come across."

"PRC DELAND I have been a patient at PRC for about 8 years. My experience with PRC DeLand has been mostly very good. My gripe is that sometimes I arrive for an appointment and my doctor has changed schedules and I see a new doctor. I like the stability of the same doctor. One thing that hasn’t changed much has been the office staff and medical assistants. They have been a constant and they are wonderful and have been friendly, knowledgeable, empathetic and patient. I do appreciate those qualities and I suspect is that the support staff doesn’t get the thank you’s they deserve. Thank you to the support staff at PRC."

"Going there in pain was my worst experience ever! After you check in they hand you a cup for a urine sample and tell you to wait in the waiting room with your sample until you are called. The waiting room is disgusting. The doctor is unprofessional and an absolute incompetent joke that has no regards to helping you feel better. Your best bet is to avoid this place and go to Coastal pain management!"

"Waiting room has awful, uncomfortable chairs I believe they got from a doctors office that was closed in the late 70's. The parking lot looks like the building is abandoned. Appointments are a rough idea for the DAY you will be seen. (you will get to spend a good amount of time in the previously mentioned uncomfortable chairs) The urine tests are done out in the patient waiting area where the bathrooms are, UNSUPERVISED. (bring someone else's urine, who cares!!) The urine will then be carried through the patient waiting area WHICH IS CARPETED. Eww. Also, I have seen patients set the filled urine containers down on the tables in the waiting area, so just assume everything in the waiting room has pee on it. They have a captive audience so they don't actually have to treat you with respect. Enjoy your appointment."

"Since my very first visit, All of the ladies there, Kelly, Ashley, Destiny, and PJ have always made me feel welcome and answer every one of my questions, with no hesitation. My pain management Dr. Is Dr. Bhatti. He is Absolutely Wonderful. Very thorough, very concerned with me, very caring and compassionate man. I would not go elsewhere. I Love Dr. Bhatti and All of the girls. Every time I'm leaving, they always tell me that if I have any questions or concerns, for me to call them. Thank you Dr. Bhatti, Kelly, Ashley, Destiny, and PJ. See you in two weeks ❤"