Starbucks

"Too many bad customer service experiences. I understand that they're often busy. But not acknowledging someone when you’ve overlooked an order for 40 minutes, while others stream in and out of the store, isn’t okay."

"Slowest Starbucks I have ever been to. Busy city locations such as Atlanta Starbucks are faster than this place. Waited 30 plus minutes on my last three trips. Each of the last two times I told myself I'm never going back. I keep ending up here because it is closest to my house. Filed a corporate complaint a few weeks back. They said they talked to store manager and district manager. I still waited 30 minutes for a café order and watched other people who ordered in line after me get their orders before me. I am officially never returning to this place, for real."

"In a dimly lit corner of urban sprawl, I found myself ensnared in the clutches of a Starbucks establishment that bore the unmistakable stamp of neglect. The squalor within whispered tales of disarray—bathrooms marred by the remnants of apathy, where the echoes of cleanliness had long since vacated. A tapestry of chaos unfolded, with unsavory odors and a conspicuous absence of hygiene. Toilet paper, a mere memory lost in the desolation. The aura of discontent wafted through the air, as a cadre of disinterested souls masqueraded as custodians of caffeine, their dispassionate choreography a testament to the malaise that permeated the dismal ambiance. Amidst overflowing refuse and the din of indolence, this Starbucks, once a haven for respite, now stood as a melancholic tableau of neglect—a stain on the otherwise familiar tapestry of my coffee-seeking escapades."

"I never leave negative reviews or have even publicly complained about customer service before (I know food/beverage retail is tough and always am kind to the employees), but I have to say I was really disappointed today. There was one nice female cashier, but everyone else was pretty rude to me (for no reason...). After ordering, I was curious and asked the male at the cashier if he knew why some of the drinks were not available to order over the mobile but are available in person. I didn't complain or have any kind of attitude, and I waited to ask when nobody was behind me in line. While the male cashier and another female barista explained why (they basically joined in and talked at me at once, lol), they just seemed really bothered and annoyed (mind you, I only asked the male cashier when I was confused). When I sat back down, I watched the next 4-5 customers arrive in the next 10 minutes and all of them were treated WAY nicer by those two than I was. I don't know if it's because I was Asian, or I somehow did something... it was just a really off-putting feeling that I have never experienced."

"I love Starbucks! There are my two go locations on my way to Florida this one and the one in Thomasville Road! The place is nice, clean and convenience. The staff is very friendly and knowledgeable of Starbucks drinks. Great atmosphere and soft music playing. They made my coffee just right! They have clean bathrooms."