1st Nails Jonesville

"I have been coming here for over 7 years and am always happy with the results. Sometimes I know exactly what I want; sometimes I ask Jessie to pick (after 7 years she knows what style/colors I like). Always friendly. Always professional. Even if I go somewhere else (out of town or a wedding party event), I am eager to get back here to have them done like they know I like them. Would definitely recommend them!"

"Not a pleasant experience. I went in there to get my acrylics removed and I was waiting for a while before I was assisted. After 30 minutes of waiting they took me to get my nails removed and it was very unprofessional. She was drilling the nail down and burned my skin a few times and started drilling my real nail which kept hurting. There is no protection barrier so all the dust and nails were going in my eyes and face which was unpleasant. Then my technician left to assist other clients while I was waiting for my nails to soak. I didn’t mind this but it took her a good 20-25 minutes and I had mentioned to her I needed to go for a meeting. She came back to my station and took the drill tip and reused it on the other client and then came back and reused the same drill on me. It was not hygienic. After all was said and done it took me way more than an hour to get my nails removed which is usually a 15 minute procedure. I was late to my meeting and then my natural nail broke, which hurt so bad. My advice to this business is to 1) not make their clients wait for so long and tell them it will be 5 minutes, 2) staff needs to be more professional, 3) proper hygiene needs to be implemented, 4) consider hiring more technicians. I also noticed a lot of the nail polish was expired and the nail samples were dusty and chipped. I was told to not go here but I gave it a chance since it was so close to my meeting area but I don’t think I will go back again."

"I had a good experience here! It was a decent price for what I got and it was very easy to schedule an appointment. My nail technician was very kind and she did a good job. The communication was a little difficult due to the language barrier, but overall I had a very positive experience. I would definitely come here again and recommend it to my friends and family."

"Eh pass. This is my 3rd time coming. First experience was great. Second time I booked for me and my mom and arrived to see them closing up the shop an hour early because there were no customers? Mind you we made a reservation. Last time was yesterday I was seated and woman began my nails and put two nails on very crooked and I asked her to please redo and she tried to convince me that no it was fine till I insisted. Redid it still crooked and I asked again to please fix and she said “I don’t know what you want I will call another woman over to deal with you “ wow. The second woman did an okay job you can see in picture pinky is still crooked but wow the customer service is unbelievably rude."