Papa Johns Pizza

"Moving into our home ordered 3 pies. The one in the middle was empty. We called and the employee did apologize. Went back up and he replaced it. I brought the empty box. To his credit he was by himself and and was getting slammed pretty hard. Pizza was delicious. Thanks for making it right. Thank you."

"David and the crew at the Navarre Papa Johns never dissapoint! They always go above and beyond to ensure our food is hot, fresh, and accurate. I called with a special request and they came through with flying colors! We'll done. We don't order from anywhere else due to their exceptional service and consistent performance. Thanks, Navarre Papa Johns!"

"The manager, David, is so kind and considerate, he comped our $40 order because a new employee made a mistake (that wasn’t even that big of a deal) and not only took care of the bill but added dessert! He was so apologetic and super professional. The order arrived super quickly and was hot like it had just come from oven! We will be ordering from this location again! ⭐️⭐️⭐️⭐️⭐️"

"December 1st - Ordered online and went to pickup my pizza at the Navarre location and they hadn't even started my order so I waited. 30 minutes later still no pizza and was told someone else mustve taken it so they had to make another one. In the end I waited 45 minutes for my pizza and didn't get it free or even a coupon for my wait. They wasn't short staffed at all that night cuz they had five people just on the assembly line."

"Ordered a pizza a 6:46PM tonight. Was told it would be 45 minutes with a delivery window of 7:31- 7:41. Called at 7:42 because no pizza. They told me that the pizza was ready and would be the next one out. I asked if it would be hot, they told me yes. I live 8 minutes from Papa Johns. Pizza arrived at 8:06. Cold. And to top it off, they gave us HALF a pepperoncini. Looked like someone had taken a bite out of it. I'm sure a bite wasn't taken out of it, but someone lazily put that in the box and didn't even think that a full pepper would have been better product presentation. We Would've called back to get a new pizza since it was freezing cold but we were starving and couldn't wait another hour for a new pizza. And they only replace if less than two slices had been eaten. I Submitted a complaint and was offered 50% off my next order. Kinda rude given the fact we ordered $30 worth of stuff, tipped almost $6 for delivery and paid a delivery fee just for it to show up 30 minutes late, and cold, and a half eaten pepper. PLUS we ordered two of the new dessert items that we were so excited for just for them to be cold and chewy. Truly disappointed."