Crestview Inn

"DISGUSTING ROOM. I got in and it look pretty bad for the night we were ok though. I’m looking under the bed for bugs and didn’t see anything alive but as soon as I turn on the light in the bathroom 2 bugs run to under the cabinet. We told the front desk and she said leave or deal with it no refund!! And then today he charges $37 to my card!!! Nasty people"

"The owner of this establishment is so incredibly rude. We called to make a reservation and he told us to make a reservation online instead. The only option was for the “following day” mind you its 2 am and he knows we would arrive tonight/this morning. Well we get to the motel and he wouldn’t let us stay because “the reservation is for tomorrow not tonight” and said we couldn’t check in until 3pm on the following day. I begged and pleaded with this man to please let us stay considering he is the one that gave us the ok on coming in in the middle of the night and it ended with him shutting the window in my face and just walking off. He won’t approve the refund or even let us stay. He’s a trash human being. Don’t waste your time."

"The ACs are tiny, set inside much larger grates, presumably from larger units that would actually cool the rooms in 100° weather, that are duct-taped into the space Our room, which the man running the motel stated was the "best AC unit" on the premises, the temperature increased. No fan in the bathroom. The room was tiny, even for the price, and so a refund was issued without any other options offered. He was clearly fed up with my complaint about the room. As we were leaving, he entered our room with a plank of wood and more duct tape to seal off the opened space for the small AC unit to cool the room. This "repair" might have done the trick and kept the room at an acceptable degree, but instead he sent us back out into the insufferable heat to find another room. Bear in mind, the refund would take 2-3 business days to be credited to my account. I would pay heed to the low rating of this lodging venue. I was not allowed to enter the office space where he enjoyed the AC, having to check-in & out through a tiny window right next to the hot air blower of the office's window unit. Excess heat can cause irritability, and I am not immune to that. This situation could have easily been handled much better by management. The dilapidated structure on the property is a good example of this establishment that somehow remains in operation."

"My favorite part of Crestview Inn was driving away from it. The staff was rude. There’s a $50 cash damage deposit??!?? And then of course the actual condition of the place looked like a post apocalyptic motel where human life had not set food for 10 years. To be fair I never saw the inside of a room because THANKFULLY my card got declined (not sure how this happened because I payed online) so I did not have to pay 80 no refundable dollars to stay here. I absolutely get trying to save a buck and go for a cheap place, but I beg you to heed my warning YOU DO NOT WANT TO STAY HERE."

"Checked in at 5, then went to get dinner. When I got back and turned down the bedspread, there a small, live bug there. I took to the front window ( they don’t use the lobby/front desk) & showed the owner. He crushed the bug & said it would be full of blood if it was a bedbug, and then tossed it into the trash. I asked for another room, to which he very reluctantly agreed. He went into the room & tossed the bedding back, untucked everything and said “see no bugs”. I then asked him if he was going yo make the bed, which he also reluctantly agreed. I then checked under the mattress ( usual bedbug place) and found a large bug the size of a lima bean. (I tried to attach a photo here). It was too big to be a bed bug, I thought the rooms were nonetheless too buggy & asked for a refund. He refunded all but $10 which he thought entitled to keep. I stayed here last year and it was fine, but basic. The innkeeper was very curt & arrogant during the whole ordeal. I would recommend you stay anywhere but here!"