AXIOS Wellness Studio

"I was supposed to have a 11:30 am appointment and was excited to try this spot for a much needed facial. I was sent the new address, arrived to no business signage, and locked doors. Texted person I had appointment with and they said running late but never confirms the address. Then she finally arrives 10 minutes late. She seemed peeved that I mentioned the lack of signage and was not friendly. I let her know that it felt that she was irritated with me which I don't understand because I don't know her and was the one confused and waiting. I said that I now felt that my appointment probably isn't a good idea. She just said "See ya" so I left. Would not recommend at all. Response to owner response: I did NOT berate you at all. I said hello and said that I wasn't sure if I was in the right place because of the lack of signage. You were so rude and unkind. You also did not say good Morning."

"Professional. Thorough. Fantastic. I always walk out feeling like a whole new person and I have nothing but great things to say about this spa. Truly one of the best in Florida!!!"

"The absolute worst customer service in the entire world. My friend and I booked a salt room two weeks early for my birthday which was a big surprise I was not aware of until we got here. Our reservation was for 2pm. We showed at 1:45 and the entire place was closed. Lights out, doors locked, no one on site. We waited around in the hopes they were out to lunch. We called and texted the number we were provided with and no answer. At 2:08, the door opened from the inside and we heard “come on in”. We politely expressed our appointment was at 2 and there had been 0 communication and we had other places to be. Rather than taking accountability and apologizing, we were told “okay, well it’s 2:08 so 45 mins should give you enough time”. Once we received this response, we stated, as a fellow business owners who operate spiritual businesses, that we do not like the way they conduct business. She acted like a complete child, mocking us. Laughed in our faces and waved saying “buh-bye”. How do you conduct business like this? My birthday plans are completely ruined. We both adjusted our work schedules to be here. We understand things do happen, which would’ve been her cue to rectify the situation, not behave inappropriately. This place should shut down"

"Chantelle was great! I got my very first facial and it was amazing! The environment in this place is very relaxing and I will definitely be back for a full body massage in the Himalayan salt room. Thank you again Chantelle!"

"Me and my boyfriend had the best experience. They communicated well from beginning to end. The staff was very nice and very professional. We ended up getting the 80 minute couples massage in the Salt room along with cupping and hot stones. John and Phyllis were amazing. They worked our problem areas and even stretched us out. We felt brand new when we left. We will definitely be returning."