Merrell
13801 Grant Street, Thornton, CO 80023
Location & Phone number
13801 Grant St Suite 882, Thornton, CO 80023, United States
About the Business
Merrell is a clothing and shoe store located at 13801 Grant Street in Thornton, Colorado, United States. Shop for high-quality outdoor gear and footwear at Merrell, where you can find a wide selection of products to help you explore the great outdoors. Take advantage of special offers, such as $20 off orders of $100 or more, and refer a friend to receive a discount on your next purchase. Chat with a Merrell Trail Specialist to find the perfect pair of sneakers for your next adventure. Enjoy free shipping on orders over $49 in the continental US. Visit Merrell today and share the trail with a friend!
Photos
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"Jeff is one of my favorite footwear managers. Always attentive, very knowledgeable and always follows up."
"On Tuesday myself and my uncle went into this store to look for a couple pairs of boots for him, to take back to Wisconsin with him. Jeff and Ashley were there to help, all i can say is WOW. They were so knowledgeable and so helpful. I also had them scan my feet and they got me into a great pair of insoles. I have been using them now for almost a week and my feet feel great!!! Jeff and Ashley thank you for the amazing customer service you guys provided!!!!!!! Randy"
"Young lady working was very kind and helpful. Sale on shoes Ended up leaving with 2 pair. The store was very clean and neat."
"Merrell might make decent enough shoes but customer service for their online ordering is an abysmal failure. I ordered shoes on black Friday and a few days later get an email that my order has been canceled due to shipping issues. The email left zero information on how I could contact Merrell about this issue. I checked tracking from the link in the original email and seems fed ex just kept bouncing around never getting within 60 miles of our address then returned to sender. Four days after the email they sent to tell me they canceled my order, still no refund. So I google the customer service number, call and explain, tell them I don't understand why they just cancel my order rather than reship and all they can say is they can't due to fraud. So my options are let them cancel and wait for a refund (4 days is already a ridiculous time to wait for a refund when they chose to cancel) or order a second time, pay again and hope somehow this time shipping goes correctly and also hope my refund doesn't get lost in the mix. After 15 years of wearing Merrell shoes, think I'm going to try some other brands."
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