Team Chevrolet Service Center

"Stan Was my "service advisor"- Rudest man i ever met. i asked if the truck is sitting around that he would start it Ever other day to keep battery charge. He Said "All Batteries have to Go sometime". After Me calling in Repeatedly they had my vehicle Approx. two weeks. I Finally got through on a Monday. "Yes Its been ready since last Friday. Great communication skills. But stan Had bad news for me your battery is dead. I can change to for you . I said no i will jump it and change the battery myself. Once i paid two genius are trying to jump my vehicle with now luck - they would not let the battery charge more than 30 Seconds. Once they walked away. Stan Came out and Said " I can not allow you to work on your Vehicle Here" at this point i Had Enough ***I would rather call a tow truck than give you another dime" he walked away. I was able to think for a moment and found the Negative battery Cable was loose- I muscled it by Hand and the Truck Started. I left ! Stan the Rude man Called me and Said I forgot to charge you a Thousand dollars come back. Of course i gave Stan The Rude man a hard time. I said i will have my wife get with insurance agent and get back t you. I went through a very trying experience when someone vandalized my Truck- I went through an almost Equally Frustrating with Stan The Rude man. He did ever thing in his power to make my DAYS HARDER!"

"Great customer service from Luz. She knew what my truck was getting before I got there and made sure everything was taken care of. I had also ordered some parts and she went out of her way and put them in the truck. She is always my advisor and always pleased with her work. Thank you"

"Today I had a great experience at Team Chevrolet Service Center. Gary helped me, and I am grateful for his excellent customer service and professionalism. He and the repair technicians worked wonders. I had an appointment in the morning and my repair was completed by the afternoon. I appreciate that Gary kept me informed about the status of my repair through clear and helpful communication. Considering it is the holiday season, it was busy, and pouring rain most of the day, I appreciate the care and level of service I received. Thank you!"

"Exceptional service as always. I have been going to the team Chevrolet in Vallejo for a little over a year now. Never have I ever felt more welcome at a dealership service center. My go to representative Jazz(who deserves both a raise and promotion) is amazingly wonderful and always delivers top notch customer service with a bright smile and an engaging attitude. Jazz also goes above and beyond to make sure my car has all that it needs and cuts no corners. Super great full for Jazz and the Vallejo Chevrolet service center. ~ satisfied customer!"

"I keep coming back for the following 1) being acknowledged by Stan and his crew. Stan provides a service that is often imitated, but never duplicated. 2) having my truck serviced at team. Has me assured that my truck is in good hands. 3) Stan is an excellent service advisor. He never puts pressure on me to have things done that are unnecessary. 4) when the job is done l can leave without worries. Kudos to Stan."