Agile Occupational Medicine Salinas-Blanco

"What's the point of having an appointment if you still have to wait an hour to an hour and a half be seen. I might as well have been a walk-in."

"Went in for TB test required for a new employment. Was told 20 -30 min, could be sooner. Finished 1hr 10 min later; test took a couple minutes. Why 30 min turned to 40; 40 to one hour, then there was more time when i was finally called was never explained. Look at reviews: 1.3 stars, I didn’t, just stopped in and lost an afternoon meeting with a visiting relative. Don’t make the same mistake."

"I called to get a time to get fit tested. Upon arrival - I was told I Couldn’t be fit tested unless I had my own N95mask (which should have been stated when setting up the appointment, so I left without the test. I got a mask and a few days later called back to get in. The lady told me to come on in and she would do it real quick. After arriving I stood outside the door for 15 minutes after calling to check in! It was misty and cold outside as well. Finally someone came to the door to take my temperature and let me Inside. I then proceeded to sit in the waiting room for 40 minutes when the lady at the front desk called me up and said the one who does fit testing just took a break and it would be another 45 minutes or so until she was back. There was only 3 people here during this entire time so them being extremely busy isn’t an excuse. As a nurse myself - I would have never left a patient to continue waiting for almost an hour after they had been waiting an hour. I would have just taken 10 minutes to knock out the fit testing then taken my break. So now my 1 hour appointment is now 2.5 hours. However - I’m sure glad she got her break in :). Luckily she is at a place where this is allowed. I guess I’m just used to patients first in my line of nursing work."

"The greeting and just basic common courtesy at the beginning was horrible. I gave them the benefit of the doubt but I waited there 3 hours and 45 min total. An hour and a half in the waiting room and two hours and 45 min on the back with an appointment. They even put me in a conference room to wait. When I confronted them about the wait time, they had audacity to tell me that I was a walk in and that’s what happens when you don’t make an appointment. If that’s how they treat people with an appointment I can’t imagine how they treat people that are walk ins. The doctor even told me he was busy and began to tell me he hadn’t taken a break. Just horrible how a professional medical practice can treat patients that way."