Geek Squad
390 North Moorpark Road, Thousand Oaks, CA 91360
Location & Phone number
390 N Moorpark Rd, Thousand Oaks, CA 91360, United States
About the Business
Geek Squad is a technology expert institution located at 390 North Moorpark Road, Thousand Oaks, California, United States. Geek Squad Agents are ready to help with any tech issues you may have, whether you bring your tech to them or they come to you for in-home installation and repair services. Total Tech Support membership is available to support all the tech in your home, regardless of where you bought it. In-Home Advisors can create customized plans for adding new tech or appliances to your home. Services include phone repair, Apple repair, computer and tablet setup and repair, TV mounting and repair, smart home installation, appliance repair, gaming console repair, camera and camcorder repair, and more. Geek Squad Agents are available online, on the phone, in your home, and at Best Buy stores 24/7 for all your tech and appliance needs. Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store for personalized assistance and guidance on your tech products.
Photos
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 8:00 PM
Reviews
"They can service anything with a smile and also teach you"
"I had to take my PC in for virus check. They did a good job. Took it in Fr late afternoon and it was done by Saturday."
"Called for Geek Squad and after long hold time, I was dropped during the call, prob intentional, as I was a tad confrontational. Just wanted to know cost of installing 3-4 webcams. Couldn’t even reach anyone or get a prelim cost for it. Already HUGE TIME WASTER. Think I’ll go elsewhere. They are good at marketing their services, but can’t deliver on that promise. From what I read on other reviews they took forever to fix a computer, were out of the battery for a device. Sounded so bad. I had excellent experience att Batteries plus Bulbs store in Thousand Oaks. Turned in my iPad for a new battery, got it back in perfect shape less than 48 hours and cheaper than promised. I would highly recommend them, so friendly too."
"The annual service contract is a great deal. However, keep this is mind: There is no way to contact them They don't update you It takes a LONG time to get your computer (or whatever is being seeviced) back I tried twice having a school computer worked on and they never get it back in time to bring to school They're incredibly rude about how long it takes if that's a problem for you The manager and another manager type were incredibly ride that they didn't finish or update me when I had requested and scrubbed my data, wouldn't have it ready days after I needed it, if I took it then (3 days late) I would never get my data back, AND it wasn't fixed (4 days in!)"
"The absolute worst. The technicians are complete incompetents. Do not waist our time or money there. I took my kids iPhoneX in for repair. They made a huge deal to check the phone. I waited for ever then they charged me in advance and made me wait for a long time to then just tell me that they can't do the repair because they are not allowed to and that only Apple could make the repair. REALLY! then why offer to repair at all? Waist of your time to go there. Use Apple Store. NOT Geeks."
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