Pep Boys
2099e Thousand Oaks Boulevard, Thousand Oaks, CA 91362
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 6:00 PM
Photos
Location & Phone number
2099e Thousand Oaks Blvd Suite B, Thousand Oaks, CA 91362, United States
About the Business
Pep Boys is a renowned car repair and retail store located at 2099e Thousand Oaks Boulevard in Thousand Oaks, California. With a reputation for quality service and a wide selection of automotive products, Pep Boys is a one-stop shop for all your car maintenance and repair needs. Whether you need new tires, an oil change, or a diagnostic check, the experienced technicians at Pep Boys are ready to help. Visit us today and experience the convenience and expertise that sets us apart from the rest.
Reviews
"I really want to thank Michelle and Gus. What I appreciate the most is that, On the phone, they said they could see me immediately, but when I got there they said it would be a long wait because one of the Workers had an emergency. I asked them if they could see me sooner and they worked it out and did it. I am grateful for that. Thank you, Michelle and Gus"
"I bought 2 brand new tires but they were on clearance. But when I got woke up the next day my tire was flat on the left side. So I had to go back. Everything was great I just think that the guy should have told me how bad my front end is and he didn't say a word. I know it's about to fall apart but he didn't say anything to me how does he know that I know. And it says free car inspection on the receipt. How could that have passed their inspection. He should have informed me. Also I picked up a brochure that said that you should put your new tires on the back because of traction but nobody mentioned that to me either and it was about to be raining for 3 days"
"Filthy. The waiting area is not kept up. The floor, decor, everything is uninviting and just dirty. Arrange for pick up and drop-off as waiting for your vehicle is not pleasant. Service was okay, Simi Valley Pep Boys was much better."
"Service advisor was very unprofessional I arrived at 4:05 PM and told him my name was sieana with an S and asked me are you sure about that ? I just ignored him and he said I can’t tell because you are wearing sunglasses I used ally insurance to pay for my oil change and advised him as soon as I got there that he had to contact them himself, he even said that they close at 5 pm and he started to say that he was going to have to keep my vehicle if I couldn’t pay the bill assuming I couldn’t pay for it if insurance didn’t cover it the oil changed was done before the time listed on the website when I returned he tried to tell me that next time I need to come at 9 AM because only Michelle knew how to do it. I told him he had to call the insurance he had plenty of time I arrived at 4:05 pm and he said he was busy with other things . He clearly needs to manage his time better and not take so many smoke breaks and keep his little comments to himself ."
"Michelle and Gus were very communicative and helpful. The repair took a little longer than hoped, but they were very accommodating, helpful, and communicative. Overall, it was a great experience and I would recommend."
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