Hampton Inn Sacramento/Rancho Cordova

"Clean room, typical breakfast, indoor pool would have been a plus if I had a chance to use it. Overall it was a nice stay with nice company"

"My family stayed at the Rancho location recently because of a very bad wind storm. We were worried about a very shaky tree coming down on our house. So we decided out of the dozens of hotels in our area, that we were going to stay at this hotel for a restful night sleep. We checked in around bedtime and tucked our 2 eight year olds into bed. Around 345 am we were jolted awake by the fire alarm blasting in our room and a puddle of water in the bed my husband and son were sleeping in. There was a drip of water coming in through the fire alarm which picked up to a steady faucet stream. My husband needed to put the trash can under it. The guest service moved us across the hall to another room. What a massive inconvenience. Not only that but my kids were awake for an hour or two after that. When checking out we were offered free parking. When I asked if that was it, we were offered $29 off our nights stay. This was super disappointing as I came to stay at this hotel for a restful night of sleep which was the opposite of what we received. We should have just stayed home and slept better. Lastly, because of this terrible experience at this hotel, I would have expected a full refund for the worst hotel stay of my life. I’ve emailed twice for them to remedy the situation and have received zero response. Great customer service."

"Hampton Inns are one of my favorite hotel chains to stay at. Their spacious rooms, amenities, free breakfast/parking and cozy beds are the motive for booking. This had all of that except the beds. They need updating, at least our room did. Very springy and small for a queen, so it was a tossing and turning night. The staff was amazing. The man at the front desk, Cory, was very patient and understanding with our large group of soccer parents. We were loud, as expected from a big group. He was very kind and polite when asking us to keep it down. Then after 10:00 he referred us to the casino located almost right next to the property where we could continue our fellowship. Thank you Cory, for handling that situation with professionalism."

"I've stayed at this location in the past and had nothing but the best experience. The staff are friendly and made me feel welcome. The breakfast was great with several options. I would definitely recommend staying at this location."

"The staff at this location made me feel welcomed and valued. The room was clean, air conditioner was cool and quiet, everything was in good working order. The breakfast area had a nice variety, and the gym was well maintained. When I'm back in Sacramento for business I'll be making my reservations here."