Chipotle Mexican Grill

"I enjoy Chipotle very much. However, my experience at this particular franchise was less than stellar. 41/2 hrs before closing and they were out of white cilantro rice (let 4 people go ahead) for my burrito bowl. Then when ordering chicken tacos they were out of fajita vegetables and had to wait for those to cook. Don’t know when the bag of chips started being about 1/3 full. Disappointing. There were employees standing around and it could have been cleaner. Definitely a college town establishment."

"The first time I ever went to a chipotle, I ordered from this location and they forgot to make my online order lol. Months later, went back and they forgot to add what I wanted to my quesadilla. The quesadilla ended up just being cheese and it was eh whatever. Every time I have gotten food here, it has been wrong. Wish I could rate it lower lmao"

"I got like a scoop or less of rice, meat, and the toppings.... girl didn't even try"

"I ordered on the chipotle app got a double steak bow and they threw in a whole peace of uncut steak!! And the rest of the bowl only had a few bits of steak"

"So during these unfortunate times my car is in the shop right now getting fixed. Thus I am forced to order food from some places I like to eat from a lot via DoorDash.. Upon ordering my food today at 7:40 I receive probably what is the smallest portion of all I’ve ever received from chipotle. Knowing that I go there, to that same location in person and I’ve never received a burrito this small. On top of that I paid an extra $4.75 for some steak that was supposed to be in the burrito. Down below will be pictures of this LIT-size burrito. I have croissants sitting on top of my fridge bigger than this burrito. On the picture you’ll see items that I have next to the actual burrito, one a five dollar bill, another a mini Fuji bottle and then I decided to tagalong my remote control. Now you tell me does this burrito right here look like it’s $15.50. I was so shocked that I checked the bowl immediately just to see that there was more veggies and rice. I then proceeded to check my profile to see if I was labeled as a vegetarian on there because it is absolutely made no sense. My meal came out to $37 bucks. So you’re telling me what you guys think. I’ll let the people do the reviewing. Now for the good part, I wanted to leave a review on Google yelp, etc. exploiting the workers who made my burrito so I called the store asking for the persons name that made my food so I can put them on the review. Didn’t want to bash everyone, until the manager got on the phone, proceeded to say sorry, said I will get you a refund, kept saying sorry again, and because I wasn’t excepting his apology he hung up on me. It wasn’t as if I was dismissing his apology. I just wasn’t acknowledging it, didn’t say anything to it as I was livid….I told him I want my refund and the phone was still hung up on me. Honestly, a very poor Experience for a place that I really used to like a lot and went to frequently . so much that I looked forward it arriving in being something to satisfy me."