Midas

"Paul is awesome. A little pricey but I trust him, and I do my oil changes there. I wouldnt do stuff outside of oil change because recently they didn't put the tire back on correctly and it almost flew off on the freeway."

"I went here to get my car checked for resonating metallic noise that I’ve been hearing on the driver side. Got told it was the wheel bearings. So I replaced the entire wheel bearing hubs on all four wheels. Spent close to $2400 and low and be hold, the problem was still there. So I went back thinking maybe they installed faulty wheel bearings. Well the same guy that installed them heard the same sound again so he replaced the two front bearings. Unfortunately, that didn’t fit the problem and I just gave up at that point. So I am out $2400, and my car is still not fixed. This place is run by a bunch of amateurs. I ended up taking the car to another auto shop and they correctly diagnosed the issue. How can you call yourself a true mechanic if you can’t even diagnose the issue? Pathetic. Avoid these guys like the plague and go elsewhere."

"I had purchased a battery from Midas, and even though it was under warranty they refused to honor the warranty on the battery. They instructed me to go to interstate directly despite the hardship they knew it would cause in the middle of cancer treatments - every other mechanic and tow truck driver that came in contact with my vehicle stated it was a bad battery and that it failed their tests but this shop simply stated “it is not their problem” when it experienced issues with the battery in their parking lot and they stated it was ready I pleaded with them to help but they wouldn’t and when it died three minutes away at Autozone they refused to take back the vehicle and help. Even though I offered to just buy a new battery they refused still. I had to get another shop to replace the battery as it is built into the car underneath the windshield, and I had to go to interstate to switch it out in San Diego. Truthfully, I would never go to a Midas again for service. It is one thing to preform a test, but it’s another to continually refuse service and state it’s not your problem knowing that you are a franchise and corporate will protect you since your not directly connected. They may state that they tried, and they were helpful but I can tell you they were not. I needed help and they told me to go to Ford, or to go to interstate and I did both in the end but nothing was wrong with my vehicle other then the fact that the battery needed changed. There was no draw, and interstate was never refusing to help they were so surprised they wouldn’t honor the warranty. I have never been told to go to manufacturer, and I couldn’t believe I was. To have a shop refuse to help, knowing I needed help was so disheartening. I was literally so sick and waited hours for a tow truck come over something that could have been completely avoided and they justified it because they kept saying it wasn’t their problem, and they didn’t feel comfortable working on the vehicle since they weren’t the original shop that replaced the battery even though they are the same company. When someone needs help you don’t pass the buck, and you don’t turn them away I just genuinely felt they lacked humanity as did my family who listened to the calls, and heard the way I had been treated it was the worst experience I have had at a mechanic and I wouldn’t wish it on anyone. Midas really fell short."

"This location is amazing. Staff is helpful and considerate. We do not feel as if they will take advantage of us. Been coming for 5+ years - all of our cars."

"This Midas location is awesome. Chris and Paul at the desk are both helpful, honest, informative and a pleasure to speak with. Darius (I think) one of the tech’s was more than cool last time I was there. I’m usually there for an oil change (which includes a tire rotation!) Darius, went out of his way to show me personally, an issue he found with my car. Not only will you get an awesome price here, you’ll get awesome service from genuine good people. Felt like a long time customer from the first time I even just called for a quote. If you’re tired of being pressured, upsold and having unpleasant experiences at an auto shop. Go here."