Stateline Medical Equipment

"I order DME for a home care agency and the staff at the College Corner office is excellent! I usually work with Angie who goes out of her way to help even if they don't carry a certain DME item or take a patient's insurance she helps me find who might. All the staff there are very professional, extremely helpful and great customer service. They are awesome with their follow up if needed and deliver items ordered as soon as possible and much quicker than other DME suppliers. I would definitely recommend this company!"

"This company is absolutely amazing, they get products to clients quick and efficiently, the office workers are so helpful with all questions, getting insurance pre auths as quick as they can, the delivery drivers are Very helpful upon delivery, answer all questions about the products. I highly recommend"

"Marcy is extremely rude - she barked on the phone! Get some manners! You are working with people - have some customer service skills. They said they would instal the bed rails and instead dumped on the porch. Said they would call 30 minutes before install - no call"

"Great hometown supplier of Durable Medical Equipment and a great selection of lift chairs and mobility products. Keep up the good work girls."

"I am an occupational therapist. I have never treated so rudely by the office manager Bridget. Bridget proceeded to YELL at me and then hang up on me as I was attempting to resolve a situation Regarding Stateline Medical not delivering or contacting a patient that I had ordered equipment for. I called back to request name and contact information for the owner. I was told by another representative who answered the phone that she was not going to give me her contact information. After several other attempts To request to reach the owner as I feel that is my right, I was told that all I could do was leave a message for the owner to call me back. Well, that has been four days ago and no return call. As a therapist, I believe that I am the medical equipment suppliers customer and the patient is my customer as in this case. My patient called me to complain about the medical equipment supplier not calling her and having no order of her when she called herself after I have called and placed the order a day earlier. Very poor customer service. Will not be using or recommending this durable medical equipment supplier to any of my patients!"