GameStop 7466 Beechmont Avenue, Cincinnati, OH 45255

"Higher ups made employee stay open with broke AC in almost 100 degree weather. Absolutely ridiculous!"

"I went in to get a game I had pre ordered. the employee that was there was arguing on the phone with what I assume was a manager about the return they were doing for around 15 minutes. once it was my turn I told them I got the game for ps4 and she game me ps5 instead. I should have looked but I didn't because I assumed that they heard me say ps4 and they repeated back to me ok ps4 and was given the wrong thing. over all bad experience with it. the only other time I've been in the store with another employee it was fine. so I guess it's luck of the draw for if you get a good employee"

"Mark was extremely rude on the phone while customers were in the store. He was being disrespectful about another employee saying she never gets things done because she won't stop talking and then telling that person she needs to shut up! He needs to brush up in his manners. How disgusting."

"Irritating. I had a return so I called at 8:20 to see when they close and the lady told me 9 and I said “cool im right down the road I’ll be there in 5 mins” and she says “ok I’ll see you then.” I get there 5 mins and the door was already locked. So I knocked and that’s when I made eye contact with the lady who proceeded to walk away behind the counter and disappeared. I stood out there until 8:50 until I gave up. I get the fact that I came in a half hour before close, but don’t tell me “ok I’ll see you then” just so I can waste my time and drive there to a locked door. Sad.."

"These guys at Anderson are always so courteous and very helpful. They treat my son awesome. Which is so great because he is a little shy, but getting better at asking for help over the years, and these guys are so cool. Bravo to whomever hired them."