M Alan Associates LLC 3546 Eastern Avenue, Cincinnati, OH 45226

"Excellent communication, pricing, technology, design and service. We hired M Alan & Associates for our full house renovation. They provided us with many different lighting, sound, video, shades, surveillance, and smart home control options. Once we selected the products we liked, they designed every detail for each item to make sure they were installed in a sleek and modern way. We couldn't be happier with our new, advanced home features and are currently adding new outdoor options for spring. Thanks Mark & Eric!"

"I hired M Alan & Associates to install Lutron shades throughout a new home. I had an issue with one of my shades and contacted M Alan to help with the repair, which became a 5 month long nightmare. After 4 months of no response I reached out and after 8 voicemails over 2 weeks I was finally able to reach someone that assured me that I would have a resolution by the end of the day and a returned phone call. Without surprise I didn't hear for another week when I called multiple times again. Several hours later I received a text message, not even a phone call and absolutely no apology that they couldn't fix the problem. I am amazed and dumbfounded that not only a company would handle a customer this way, but another human being. I would definitely think twice about doing business with this company as there are many other reputable options."