Shell 2700 Madison Road, Cincinnati, OH 45209

"Employees are unprofessional, poorly trained, and nasty. I asked an employee not to call me "honey" and she became angry. She obviously doesn't want my business."

"Nika and Mico offered outstanding customer service! Mico kept the front of his store clean. Very welcoming people."

"I came here at 4 am. Swiped my card and everything and I was waiting for gas to be pumped. It cancelled my transaction twice and I ended up going somewhere else. I do not recommend going there before 8 am"

"This place has it's perks here popeyes chicken is inside this structure so there's plenty of things happening here you could get your lottery tickets here gas here beer sodas snacks and a few more things here the location is in a great spot across the street you have rook wood mall with a few food courts and lots of shopping thete"

"Several pumps have broken keypads so you can't answer the prompts for rewards, credit card, etc to use them. Mentioned it to the staff and they seem to be aware of the problems but don't put up signs or give any kind of notice to customers on the broken pumps so you just have to guess which ones work."