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Direct Auto Insurance
2801 Cunningham Drive, Cincinnati, Ohio, United States
About the Direct Auto Insurance
Direct Auto Insurance is a trusted insurance agency located at 2801 Cunningham Drive in Cincinnati, Ohio. We specialize in providing affordable and reliable auto insurance coverage to drivers in the United States. Our knowledgeable agents are dedicated to helping you find the right policy that fits your needs and budget. Whether you are a new driver or have years of experience on the road, we are here to assist you with personalized service and competitive rates. Contact us today to get a quote and start protecting your vehicle with Direct Auto Insurance.
2801 Cunningham Dr, Cincinnati, OH 45241, United States
Opening hours of Direct Auto Insurance
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Direct Auto Insurance
"This is the shadiest business I think i've ever dealt with. I had insurance through Safe Auto. It was on auto pay. Apparently Safe Auto is now....this? Well, they never sent a letter, or called, or anything and when my policy switched it turned auto pay off. Well, we have a separate account for auto pay bills that we don't really look at cause the proper amounts go in and bills get paid. Jump forward a bit and I totaled my truck here in Feb. 2024. I filed a claim at the scene and they took the claim, the policy number, everything. Never said a word about our policy getting cancelled due to a payment lapse where they just turned off auto pay for us. Now they're telling me that i'm uninsured and it's not their problem. They're saying the lapse happened in Oct. 2023 and so they just let us go. Thing is, I have emails from them up to this month (Feb. 2024) about our payments and the upcoming one this month. I've talked to my adjuster who, i'm dying to out by name in this review just because of the way I was treated. She was incredibly rude. Called me a liar and hung up on me. Never in my life have I dealt with this level of corporate incompetence much less the utter lack of professionalism. These people are a complete joke who definitely don't have your protection and best interest at heart. I recommend using anyone else and saving yourself the headache and what is now going to end up being court costs."
"Mr.Gage was professional and very knowledgeable about the different policies. He helped me get a good rate which was important to me. Very great communication."
"Gage was so helpful, very kind! i appreciate the desire he has to help customers. Because of him this was the best experience by far with an insurance company/agent. Thank you for welcoming me to direct!"
"Mr. Gage was very friendly, asking for quotes can be very stressful but he did an awesome job on making me feel comfortable and took good care of me and my insurance quote. Keep up the good work, thank you for taking care of your customers."
"I spoke with a representative by the name of Gage . & he was a great help , with such good customer service and me as and introvert I hate taking on the phone he made me so comfortable felt like I knew him before hand I didn’t wanna speak with anyone else . Keep up the good work give him a raise a higher position something he deserves it"
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