Shell 10 West Mitchell Avenue, Cincinnati, OH 45217

"Don't ever go to this station. The gas pump ate my husband's card. When he brought it to the attention of the attendant, the attendant refused to go out and check it or do anything about it. We were forced to cancel our credit card. We will never go back here."

"I bought ⛽️ gas from here on 4/9/21 mistakenly gave the cashier more and he failed to return it. I called and and asked about the camera and they claim he didn’t see it however they had $13.00 over. How do you have $13.00 over, definitely not collecting change they customers leave in one night. Very poor customer service this would be the very last station I every use again. A crook will be a crook."

"I went there to fill up and a cashier there named Gigi was so rude! I was trying to find my debit card in my purse and she tells me...you need to hurry up there’s a customer behind you. I left shortly after and did not fill up. I would give this place zero stars if I could. My second experience with her was similar she told me I couldn’t enter my kroger plus card again after I initially entered the wrong number. It’s very clear this woman hates her job or should not be working with people. I would avoid this place unless you absolutely have to!"

"Won't be returning! I've tried this location 3 times in a period of over 5 years and each time i've had an HORRIBLE experience. For this to be a gas station that should be readily accessible there are way too many rules! 1. You can only use your debit/credit card inside. 2. You can only use your Kroger Plus Rewards point inside. 3. You can only use 0.10 cents of your Kroger Plus Rewards card, regardless of how many you have. And I can go on. Customer service isnt too bad but I won't be returning. I'd rather run out of gas!"

"Not many places for gas near I-75 exits which you'll need when stuck in the inevitable traffic jams (due to never-ending construction, drugged driving,stupid drivers getting accidents). This is easy on/off if needed at Mitchell exit."