Farragut Cleaners

"Ruined a pair of expensive jeans. Assured me that the original hem would be preserved. Instead they chopped off the bottom, folded and stitched it now they look ridiculous. Beware."

"Great alterations"

"I asked for heavy starch and they didn’t even use starch. The problem with the whole thing is the employee only cared about getting the money and didn’t even apologize for their quality. Don’t use them, attention to detail is sub par. They look like a good business though but looks can be deceiving."

"I am not one to go out of my way and write a bad review but this is simply unbelievable. I dropped off plenty of things to get dry cleaned and when I picked them up I didn't think twice to check my clothing and make sure it was all okay. When I got home I tried on my dress (which I've had for 4+ years) and it was so small!!!!! It was unbelievably tight around my armpit area and clearly shrunk which is confusing to me because I've had it dry cleaned AND washed in the previous years and it always fit perfect. But secondly, I gave them my coat (which I've had for 3+ years) to be dry cleaned and the silver lining on the inside was ruined! It is now brown and falling apart. I called this store and was directed towards the main store and explained my situation and they told me, "well we didn't make your dress so we are not held liable for it shrinking." Upon which I responded, "I've had it dry cleaned before and it NEVER was this tight on me and I've had this dress for over four years." Which she goes to respond, "again we did not make the dress so we are not held liable". So I proceed to tell her about my coat and all she could tell me was to bring it in. I work EVERYDAY I barely had time to even drop these off and pick them up, let alone go into the store where I will be told that hey are not held liable for ruining my coat too. I'm extremely upset because that dress was very expensive and my father bought it for me as a graduation gift and now I'm unable to wear it. And my coat is now not as pretty as it used to be. DO NOT GO HERE IF YOU VALUE YOUR CLOTHING. I just wish I could add pictures of how ugly my coat is on the inside."

"Never had a bad experience here. Lisa has been taking care of me for years and does a great job!"