Blue Ridge Storage Solutions

"I wanted to say thank you to Ryan Raymundo for helping me secure a storage unit today. He was very friendly and professional. He answered all of my questions, and the process only took about 15 minutes. It's rare to experience this level of client service. Thank you, Ryan!"

"I'd like to thank Rain an Aron for all her help. She answered all questions an was awesome to talk to. I hope the experience of renting the storage unit is as good as the customer service I had with Rain."

"Angela was very informative and helpful. She made the process of leasing a unit very simple. I give her and then 5 stars."

"Horrible management. Can never pay the account online - always have an issue redo online registration constantly and they never have the account working. Then when you try and pay over the phone it's a zero balance. This is AFTER we finally got the unit. The issue trying to even get a unit was horrible - no one could answer where the storage unit was and they assigned a unit that didn't exist then when we finally got a unit you couldn't fit a bike never mind a car. The service calls are outsourced. Nothing about this place works."

"Rented 2 units 10x15 back in 2019. As I was a new customer the old owner offered me a rate of $135 for 2 units and billed me $135 under one unit only not billing anything for the second unit except taxes. It was roughly about $65 a unit. New owners come in and of course slowly start upping the rent. First they upped the rent in 2020. Fine I understand. In 2021 rent goes up again by a large amount. 2022 Rent goes up again. 2023 rent goes again. 2024 now and we got notice that our bill from $135 in 2019 a month for both units will now be $353. Needless to say. We have scheduled a move out. Never missed a payment in 5 years. Had it set up for Auto pay. Guess they would rather lose a good customer by upping the rent to $353 as month vs keeping me at $231. Now they get $0. For the $353 a month rent I save I can afford to hire a few Uhaul movers for an hour for $100 to move me out and turns out I now have a shed in the yard so now I save money. Thanks for pushing me out I needed to move out anyway. I have attached the photos showing $144 to now $353. Don't rent here as you will end up paying 50% or more like me. There are other larger brand storage units that will only up the rent by a few dollars every year or so and value there long term customers. This unit you will never speak with an owner no one is on site. You get a call center in India, that could care less. They are nice as they tell you "oh well". Go with a unit that has a owner on site that cares about its business."