Fifth Third Bank & ATM

"My aunt left an a trust account for her surviving siblings who are in their 80s to help them with any needs and I have been trying to close her account for months now and all I get is excuses and lies from this local branch to the corporate office no one has done anything but give me the run around. This company is awful!!!!!"

"I came to cash my first paycheck from the best job I’ve received yet first I was told that she doesn’t think she was able to cash it Then she tells me she’d have to like make a profile and there will be a fee so I can tell she just didn’t wanna do it. She asked if I had an account with them I said no she asked if I had an account at any other bank I said yes honor then she was very rude and condescending and judgmental about why I didn’t go to honor but I didn’t feel the need to explain at that point I just wanted to leave. I had had a bad experience with honor and I’m thinking about leaving them as a bank I What is interested in creating an account in fifth third depending on how cashing this check once but after the very bad experience and she was very rude and judgmental I decided I do not want to back here I don’t know why a lot of the bank tellers in this area at a lot of the banks are very rude I just don’t understand. September 22, 2003 about 1:55 PM"

"I have been banking in town with pretty much all banks. This branch has amazing team. Alway ready to help and polite. This is my favorite place to do banking. Great job amber, Emily, Sharon and others"

"My family had a lot of paperwork to fill out concerning a trust and was expecting our employee of the Kzoo location to be organized. Not only did she show up at least 10 minutes late when 3 out of 5 of us had to be at work, but we were lead to believe that it would be a quick process of signing paperwork that had already been processed. The woman was disorganized and unapologetic. After this, I will personally never deal with any 5/3 bank again."

"Horrible experience. Multiple employees lied to me at this branch. Had multiple problems with this bank and it was usually on their end which they really make you work hard to ale right. I have also tried to close my account twice and it's still open and weird charges are coming through every few days and it is a total nightmare at this point I am thinking possible legal action at this point if my problem cannot be resolved"