Fatou Hair Braiding

"I love getting my hair braided here my go to girl is Amy I love the way she does my hair it's never tight and always beautiful"

"They can do really good hair, though they tend to be really unprofessional. While I came for my appointment, someone who also made an appointment as well wanted a certain type of hairstyle. While they approved that they can do the hairstyle for her at the time she scheduled when she actually came to get her hair done they all of a sudden announced they didn't have anyone who could've did that hairstyle. So it was like, why even approve if you weren't going to make sure someone could've came and did her hair? it's misleading."

"Got my hair done 1 week ago today and about 10 braids have already slipped out. Adding to last review, even more braids came out and it's very frizzy. Do Not waste your time or money"

"I went and got my hair braided in box braids on January 7, 2021. I arrived for my 10am appointment a little early and the braider didn’t arrive until a little after 11am. She began braiding my hair and when she reached the top of my head I asked her not to braid too tight around the edges because my hair is soft and can break easily. She started out light handed but when she got on the phone she started braiding tighter. Now, this isn’t the first time I’ve come to this shop but it will be the last. In the past Maggie braided my hair in the exact same style and I had no issues. She didn’t pull my hair unnecessarily tight and she listened when I asked her not to braid the edges too tight. Normally when I get my hair braided in this style my head hurts for 2 days maaaybe 3. But this time my head was hurting over a week and 1/2, and I was unable to sleep. The braids feel extremely heavy at the top and I haven’t been able to wear them down because the heaviness hurts and I can feel the tugging of my hair. I started to see white follicles at the knot of the braid which let me know my hair was being pulled out. I also took 1 of the braids down on my edges because it was hurting so bad and a clump of my hair came out with it. I now have peach fuzz where there was once 4 inches of hair (I have long thick hair which is why I was charged $200 vs the starting rate of $180). At this point I was just ready to just take it down. But a family member told me I should call and let them know because this happened to her before and they fixed the problem. (Not at this establishment). So I decided to call and let whomever was in charge know the issue to see if it could be resolved. I spoke with the manager Iesha and let her know about the issue. I expressed that I believe the amount of hair used on the small sections was too heavy and was pulling my hair out. She didn’t seem interested in hearing what I had to say and kept smacking her lips. She said oh can you just call back in a couple of weeks when the owner is back? She’s out of town right now. I said a couple of weeks? (Confused) So nothing can be done now? My hair is being pulled out. She said just call back in a week. (So now it’s a week is what I’m thinking) At this point I don’t even want them touching my hair again. I wouldn’t recommend anyone to patronize this business if this is how they conduct business. I would think that if the owner entrusted someone as their manager to run their business while their out of town...they would know how to resolve an issue. And if it’s an issue they can’t resolve, then they should call the owner for proper protocol and at the least follow up with the client. Anyone considering patronizing this business, avoid letting the short woman with dreadlocked hair to touch your hair...she clearly doesn’t know what she’s doing. Wait for Maggie or DON’T go at all. (According to them she’s also out of town.) I will post pictures if I figure out how to."

"Quick and fast. Though they are fast, your braids still look very nice and neat. I will return and im really picky about my braids. I shared that i had very sensitive spots in my head and she was very cognizant of that. My braids are secure but they are not pulling super tight. Very pleased indeed."