Coleman Cadillac

"If you have the choice of collision centers pick anyone else. Maybe it's because the car in question isn't a Cadillac but the people there refuse to provide information on what parts they're waiting on, hang up on customers, and if you call back to speak to the parts department they are nothing but attitude. I've called several times and been on hold for over 10 minutes until it just disconnects and I have to call back."

"I got rear ended a few weeks ago on a Monday commute to work, after going through the other party's insurance Coleman Cadillac took my car into the shop the next morning and returned it next Friday, within 2 weeks of the accidents. The repairs were excellent and quick, much faster than other shops I've had my car repaired at after 2 previous collisions. Coleman was the best shop in terms of communication, speed of repairs, and being as accommodating as possible from the beginning. Very happy with my experience, would definitely recommend!"

"Coleman Cadillac was great! Frank Collazo salesman was very knowledgeable and could not do enough for me Along with his staff. Very happy with the Cadillac I own now. Again, a very nice experience for me."

"I am on my 4th Cadillac from Coleman Cadillac in Lawrenceville, NJ. The team makes the process smooth and easy with their knowledge and professionalism. They always make sure my wants and needs are met with my budget in mind. As an avid bike rider, they always help me make sure that I have the right packages to be able to transport my bike. They go above and beyond to ensure my safety and I won't go anywhere else."

"I am extremely disappointed with the service I received from this dealership. When I purchased my car from them, they promised free service, including oil changes and tire rotations. However, during my recent 3 hours visit for a basic oil change and tire rotation, they completely disregarded the tire rotation. I had marked my tires before bringing in the car, so I was certain they hadn't rotated them. When I raised the issue with the technician, they shamelessly tried to deceive me by claiming that tire rotation wasn't necessary. They even went so far as to say that my rear tires had more tread than the front, so it would be better not to rotate them. But here's the catch: I checked the multi-point inspection report they provided, and it clearly the opposite which indicated that the tire rotation was due. The dishonesty and lack of integrity displayed by this dealership are unacceptable. I trusted them to provide the services they promised, but they let me down without any hesitation. This experience has seriously shaken my confidence in their reliability and credibility. I regret ever choosing this dealership, and I feel compelled to warn others about their deceptive practices. It's distressing to encounter such blatant lies and to have my trust betrayed. I will never return to this dealership for any future service, and I strongly advise others to steer clear of them as well. Choose a dealership that values honesty and fulfills their commitments. This one certainly doesn't."