Von Maur

"I called the credit department to inquire about an error on my account reported to the credit bureau. The girl that answered the phone said she would look into it, but due to the “weather” outside it might take her 2 days to do so. She continued to say it was unlikely she would be able to do anything (creditors are directly responsible for reporting to agencies). Very shocking to call a credit department and talk to someone this uneducated about credit and credit bureaus."

"Just another average retail experience. Nothing special about it but high prices. I mean they do have quality clothing and name brands but now a days. Just be smart and look out for the real deals. Because this place rarely ever has any. And when they mark stuff down it was already listed at a high price so not really a mark down!!"

"DO NOT accidentally send back a “non returnable” item. I received a package and no where on the receipt did it say “final sale” and there was a return label in the package as well so I figured returning the product was fine… I just contacted customer service because the returned package was delivered last month, but there was no return on my account yet. I was told my only option was to pay a $15 fee for them to ship the jeans back to me, or else they keep the jeans AND my money?? Store credit is not even an option?? No one even contacted me about my “final sale” return when it delivered, they were just going to keep the item?? That’s terrible. I’ve been shopping at Von Maur for almost 20 years now (I’ve spend SO much money and time there) I currently live in AZ and I STILL shop online at Von Maur all the time. No more. You lost my business to Nordstrom, who does not have all these stupid rules and stipulations."

"With great pleasure I would like to thank these ladies in the Von Maur Men's and Shoe departments for helping our son with his new wardrobe, just before moving off to New York City as he begins his new chapter. Each one of these ladies went above and beyond to make it a wonderful shopping experience. Thank you Von Maur!"

"Clean. Orderly. A woman playing live piano. This is a retail shopping experience."