Independent Restoration Services - Chattanooga 7933 Shallowmeade Lane, Chattanooga, TN 37421

"After leaving messages with two other local companies who did not return my calls, we contacted Independent Restoration Services. Brett came to our house on a Saturday afternoon within an hour of our call to assess the condition of our floor after a toilet overflow incident. He spent the best part of a half hour checking moisture content in the wall, floor and carpet of adjoining rooms and advising us about next steps. It was his determination that we did not need professional help and he did not charge us for his time. In addition, he invited us to text him with any follow-up questions we may have about disinfectant products."

"Amazing experience with Independent Restoration Services! All their team is so professional and friendly. I had a storm that damaged the front room of my home and they were very quick to get out here working on the water mitigation. They have been extremely professional throughout this process."

"We had an incident in our kitchen which led to a flooded floor and a waterfall from our garage ceiling. We called Independant Water Restoration Services and reached Brett. He calmed us down letting us know our home wouldn't mold or fall apart within the day (I might have been a little dramatic). By the next day he had a crew out set up industrial fans and dehumidifiers. Brett was great work with throughout this process. He was knowledgeable about dealing with our homeowner's insurance and billed them directly for his services which helped take some of the work off of us. He was courteous and a joy to work with. He had a great team led by Colton, from the Knoxville branch, that came out to demo the floor and garage ceiling when we were ready to get it replaced. They moved our furniture for us and did the work quickly and efficiently leaving no mess behind. Brett also introduced us to Brian from TruBlue of Chattanooga, the contractor organized the work for our new floor and garage celling repair. After the work was done, Brett had his crew back out to move our furniture back in place. Great experience working with Independent Water Restoration services. I would highly recommend them for any water restoration services needed."

"We had an unfortunate situation with our kitchen and called Brett with Independent Restoration Services. Brett was incredibly professional and throughout the entire process guided us. Whether it was a phone call, text or an email he answered questions almost immediately. The entire process was smooth. When you go through a situation like water damage, it’s very comforting to to know you have someone who genuinely cares about your situation. I would not recommend anyone else for this type of service. Hopefully you never need their services but if you do, understand that Brett with IRS will be there every step of the way. We highly recommend them."

"I can't say enough good things about Brett and his team at IRS. We had a water leak behind our fridge that damaged our floors and soaked our crawlspace. Brett was quick to arrive and assess the damages and his team had our flooring removed and the fans drying out the crawlspace in no time. Brett walked us through what to expect when working with our insurance carrier and spent extra time with us to help us understand what the full remediation process would look like–even beyond the parts his company would help with. They also connected us with a great contractor to do the repair work. Everyone I met with Independent Restoration Service was kind, professional and really did a fantastic job–Brett, Jorge, Tyler and Tristan. The people at this company are why you should work with them. 10/10 would recommend to anyone who encounters a similar issue."