The Home Depot

"Average hardware. I had a question, no one to ask. Finally stopped an employee going by. He called for help. 10 minutes later he saw me n came n attempted to help. A funny thing, I saw several employees passing by pushing empty shopping carts, always seemed to be in a hurry n would never make eye contact. I finally found the part I needed out of its wrapper in a bucket hanging on the rack, no bar code n the man who helped n checkout didn't know what to charge. We made a choice n went with it."

"This is directed to the appliance department. I purchased an LG stackable washer & dryer from Home Depot. After many delays in the delivery from the manufacturer I finally received the appliances but they were both damaged so I refused delivery with another promised delivery date. I was told the day before the next delivery the washer & dryer would be delivered. The day of delivery I find out I’m only getting the washer & that LG cancelled my dryer with no explanation. Home Depot or LG would not refund the amount I paid for the dryer. I go to Home Depot & ask to have the dryer that is on display. Home depot agreed & delivered & installed the dryer. The dryer was scratched in front from the magnetic info card & I was told they would refund me $100. I never received the refund.im also having issues with my dryer because of the way it was installed."

"I went in to purchase a gallon of paint. I had my two boys (ages 5 & 2) with me. Casey was so friendly and helpful. She helped me pick out the right type of paint for the room I was painting. And she indulged my boys and explained every step of the process of how she mixes the paint and all my 5 year olds many questions. I always appreciate any employee who goes out of their way when I am shopping with two young children."

"By all means, avoid the store at all costs. We ordered three appliances from them and foolishly kept hoping for a different outcome. All three have been screwed up. We’re currently trying to get a dishwasher that’s been sitting in our kitchen for about three weeks picked up as the parts aren’t even here. We’ve called the store four times today alone, then hung up on twice and sent a voicemail and then put on hold for about 15 minutes. This entire store is absolutely ridiculous. I don’t know if it’s a flaw with management or just an overall incompetence of employees, or what, but definitely go somewhere else. We ordered appliances from electronics express after Home Depot screwed up our washer and dryer delivery, which the delivery person told us they accidentally got too small of a truck for a washing machine lol, and electronics express had it delivered on time installed, and we’re very professional. The store is absolutely lacking. They might be good for some 2x4’s, but beyond that look elsewhere. Update. They are coming to pick it up after 3 hrs of call. Electronics express is delivering for $200 cheaper and in 3 days versus home dept going on week 3"