TITLE Boxing Club Boston Assembly Row

"Like the reviews before, it’s a freaking obstacle course to cancel your membership. When I say I was fuming trying to cancel my membership, it is no understatement. The hoops and amount of venturing through the Greater Boston area was absurd from having to go in store, to having to called “their manager”, to emailing back and forth this “manager” WHO IS A DIFFERENT PERSON from the other times I try to cancel. I think I’ve lost over 200 dollars from the time trying to cancel while balancing my work and school schedule. Overall, beyond horrible management 0/10 would not recccomend unless you want to wait 2-3 with 300 dollars down the drain. I’m still mad while typing this and it’s been months Edit: I’ve read the comments where management have replied and I can say it’s pure nonsense what they’re saying"

"Incredible scam of a place. Thought I was having a unique experience until I've read the other reviews. They're amazingly great at trying to get you to sign up for a membership; going as far as texting me twice a day EVERYDAY. However, similar to many, canceling it is impossible. The contract for new members is 3 months which is reasonable but when I tried to cancel after that, they tried their HARDEST to keep me in for MONTHS after. Initially I called to cancel which they then said I had to come into store. Okay. I did that which they THEN gave me an email to cancel through. Okay. I did that. WHICH THEY THEN TOLD ME I HAVE TO COME INTO STORE. Mind you, I have an incredibly busy schedule so for me to keep coming in and given different answers is CRAZY. I also brought my friend in and he also had the same issues to cancel until luckily they allowed him to cancel through email after a round of back and forths, so like what's up? Just craziness. Management is complete bonkers with only one goal in mind - keep you there. Trainers were friendly and mindful of newcomers but management man... good luck having any recs ever. Never in any business had I been so upset that I had to have my first google review be a terrible one. I emailed them about my problem only to have no reply whatsoever. They just tried to charge me another 99 for this month. Hopefully the bank can fix this problem."

"Management is hilarious, you will feel the pain when you want to end your membership. I wanted to cancel my monthly membership in Jan but was tricked (telling me the monthly fee will be much higher than what I got, 109$ now compared to 100$ I pay) into freezing the contract for three months instead, still got charged $10 a month during the freeze period WITHOUT telling me. Never sent me an email notifying me that the freeze period will end in April and ask me if I want to continue or not. Just charged me $99 a month without sending me an invoice. I've moved since March and never went here once since last November. Only found out after I switched credit card but my old card still has a balance higher than expected. It's my own fault forgetting the contract but would have canceled in Jan if I knew there was a $10 fee every month."

"I was so intimidated to join a fitness club since it had been years that I’d been in sports or anything truly fitness related, but I am so glad my girlfriend encouraged me to join (she was a member at another TITLE studio) because it has been one of the best decisions I’ve ever made. The coaches are truly so fun and supportive and friendly. I believe these qualities are what makes members come back each day. The leadership from coaches and staff is amazing."

"I started Title a few years ago and I really enjoyed the classes. It helped me physically but more importantly mentally. The staff was nice and really enjoyed taking classes and person training classes with Travis. If you want a challenge or want a good workout, I highly recommend you going to Title and take a class."