Nike Factory Store - Somerville 300 Artisan Way, Somerville, MA 02145

"Great location with great deals off sticker price. Friendly associates that were able to help us with all our questions."

"I m the Nike fans. I m the US veteran. on 08/02 14:56. I feel the first time no respect because the young man who work there on the front counter. I went to Nike factory store yesterday and take the long sleeve shirt to the register. only one cashier work on the front, but many customers behind me. I ask is this shirt with the green sticker extra 30% off? He said they change 20% now. I said ok. also I show him the military ID for 10% discount. I feel something wrong. But can’t tell what is wrong. After I paid. I check the receipt. He charged me 39.99$, but the shirt on sale 34.99$. I went to ask other nike members in store. they know the mistake he made, but not bring me to the register to fix immediately. Instead the lady telling me go to the register wait in line again. I m with my 5 years old daughter. Then I have to pick up my daughter in summer school 3:30pm. The customers line is long. Only one cashier. The lady is jump in the register to help too late. then many crew members jump in help. She may the supervisor there. Who the member help me for fix the issue is good attitude and very patient. We still figure out how much credit will refund. 3$ or 5$? normally if a shirt price is 34.99$. They charge me 39.99$. It should get back 5$ credit. but only 3$. May is correct? The guy who made a mistake come and said “ just 5$.” I said you right ? just 5$, then don’t make mistake. He know he charged me 5$ more dollars. I think he know and he want to charge me 5$ more dollars. He should said sorry, but never. Because I late for pick up my daughter. I said just give me gift card I go. Please don’t discriminate US veteran. You don't know how much blood and sweat we put in the Iraq war 2003. I will change my review later. I put the review here because I want the store need attention for this issue. If you make a mistakes. what you should do to fix the issue? In 01/15/2024. The cashier have attitude I go there adjust the price. I bought 7 pants cost 50$ each last week it was additional 30% off. Today is additional 40%. pant price drop 8$ each. I bring back to the store price adjustment. The short and fat white guy with curly hair take care US. Nike has 14 days price adjustment policy. but he not willing to do for us. I can feel the attitude from him. after done the six pants price adjustment. The two backpacks he said no on sale. all I know if the tag has the green sticker mark down. it should take additional discount on the green sticker price. also the sign mark all backpacks take additional 40% off. He said no additional discount. Then I said is ok and thanks."

"Great Nike location. Super friendly staff and extremely helpful. Good selection of shoes and clothing."

"Great prices, especially the ones that have additional markdowns. A big shoutout to Alexander, whom in the last 15 mins prior to store closing, managed to give me fantastic recommendations and a very detailed rundown of two shoe models: React Flyknit 3 vs. Pegasus 37. He was also very observant and could tell that my “heel was loose” because the shoe was half a size bigger than what would fit properly. I left incredibly please. Will definitely be back again."