CVS 550 Arsenal Street, Watertown, MA 02472
About the Business
Welcome to CVS, your trusted neighborhood drugstore and health destination located at 550 Arsenal Street, Watertown, Massachusetts. At CVS, we are committed to providing our community with convenient access to a wide range of health and wellness products, prescription medications, and everyday essentials. Our knowledgeable and friendly staff are here to assist you with personalized service, ensuring you find exactly what you need to maintain a healthy lifestyle. Whether you're picking up a prescription, shopping for personal care items, or seeking health advice, CVS is your one-stop shop for all your healthcare needs. Visit us today and experience the convenience and care that CVS is known for.
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Location & Phone number
550 Arsenal Street, Watertown, Massachusetts 02472, United States
Reviews
"I would put zero if I could. I have a very sensitive medication that is government regulated, refilled every 30 days, and should not be discontinued for the treatment to be efficient. Two months ago they closed their pharmacy without any notice for whatever reason. No one was there to open up. I needed my medication so I called CVS and after 2 hours of following up I was able to have someone open up and give me my medication. The next cycle I talked to the pharmacy supervisor to work with them and prevent such a situation from happening again. She suggested that I come in a week before my prescription renewal and give them a heads up. I did. I paid them a visit last week and gave the supervisor a heads up. She said it is great that I did that and she should be able to put an order in time. So no hiccups in my treatment. No! I went to pick up my medication today for a refill, and even though I double checked with my clinic and confirmed that they put the order in, the pharmacy says come back check in tomorrow. I asked why and the gentleman (middle aged, bald/head shaved, wearing glasses) responded that because they are busy!! I explained to him that this is a very sensitive medication and treatment. But he kept saying they are busy! I put a complaint to the CVS and will definitely change my pharmacy to another one. But this place is NOT a pharmacy. Just shut it down!"
"they might be very good service but don't call them. After an hour on the phone no one picked up the phone."
"I went here this morning for my second COVID shot, and this is arguably the best CVS I’ve been to in the state. I arrived 10 minutes early, but the lady (I wish I caught her name!) at front reception was very kind and let me in. The pharmacist Joelle was also incredibly nice - she confirmed all my details, asked me if I had any questions about the vaccine or its side effects, and administered the vaccine painlessly! So, to repeat, best CVS service I’ve ever had! A model for all other stores to follow. (And a model I wish they would follow.)"
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