On-Time Appliance Repair 709 Lingco Drive, Richardson, TX 75081

"Wayne and his dad have both taken care of our appliance repair needs for the past 10+ years. On-Time Appliance is a family business and Wayne took over the business when his father retired. They have repaired the water dispenser and the ice dispenser on our Whirlpool refrigerator. Recently (May 7, 2024) our Maytag dryer (40 years old) started making noise and leaving stains on the laundry. I purchased the parts from a local parts distributor. They included 2 guides and 2 rollers for the drum, 1 belt tension roller, new belt, new felt strips on the drum. Wayne installed them, did not charge a 'trip' fee and charged a very reasonable price. He told me he could have obtained the parts for less than I paid, so next time I need help, I will ask him to handle the parts. Now our Maytag dryer runs like a new machine!"

"I was shocked at how reasonable Wayne's price was. I have a Breezaire $1600 wine unit and feared a major repair. Wayne opened it and said he'd never seen but the fan blades had come off the shaft. He glued them back and charged me $100 WOW !"

"Wayne came and looked over my refrigerator and said I needed a new compressor. To get the new compressor from LG, he, as a licensed technician, needs to be the one to order it. Long story short, I give LG his information they requested after he said he could and would do it. I let him know the order is there in his email for him to approve. It’s a free part so no hassle or cost to him. He’s only responding via email and giving short, vague answers to my questions/requests. A week later after multiple phone calls and texts, he has not responded to any of my outreach. Go with someone reliable and treats their clients with respect and priority. Wasted a week of life out of a mini-fridge thanks to this clown."

"This is not the first time we have used Wayne and On-Time Appliance, but it's the first time that I have left a review. Wayne came to our home to evaluate (and fix) our Ice Making machine. He came the same day we called, and was "on time", repaired what needed to be repaired, and did so without suggesting things that may be for another future day. My wife and I are thankful that we found this self-owned company and individual, and hope that this very positive review of his work and ethic will allow any who are looking to feel confident in choosing and calling On-Time Appliance! Steve S., DDS"

"Wayne was very responsive in phone/text. Was happy to walk us thru the repair on the phone, but we chose to have him come out. He was able to do a same day appt as he was in the area! While doing a dryer repair, he also showed me quick maintenance tips on my washer, dishwasher, fridge and stove! Showed me something I didn’t even know about my own appliance!! 1 yr guarantee on his work! Will call him again if we have something break. Reasonable and fair trip charge and repairs."