Lowe's Ace Hardware #30

"Don't see how they are rated at 4.2, because nobody there knows the inventory, I worked at a business just like this and we had people in each station that knew what they were doing, should be proud about your job and try to learn about it just don't be there because it's a check!!!!"

"Ace hardware all ways has the air filter I need for my heater 16/25/1."

"They returned an item that I had bought earlier without a receipt. Very nice people"

"Still not happy with them. I can tell you one thing if you have hands that work with you and are new to the crew don't take them with you! If they steal from the store you will go to jail! Even when they have cameras and can clearly see it is a completely different person who did it."

"In my 8 visits everyone has been super friendly... as in saying hello when they see you walking through the aisles but I definitely think that they may be overstaffed I've never been in there when there's been less than six employees standing at the register with maybe only 2 people actually checking customers out. The prices are not too much higher than the bigger stores in Lubbock... and when they have things on sale and clearance you can find some really awesome deals at this Ace. My biggest frustration especially when buying plants is my receipt never seems to match the amount of products that I bought. Example last week I bought 4 plants 1 can of paint and 1 bag of soil when I got to my car to look at my receipt... it had me purchasing 10 items not 6 items. When I went in to ask about my receipt the young lady told me that oh those are the plants. The plants that I bought where listed at 3 bucks each and instead of just ringing them up for $3 each actually ended up charging me a $1.49 four times and then $0.59 four times and when I explained to her that amount doesnt add up to the price they are marked. she didn't really seem to understand. Or care that she was charging me almost $1.00 less than with the actual plant cost on sale. She basically told me nobody returns plants it's not that big a deal go ahead and take them. If I was the owner of the ace I wouldn't be very happy if I was giving product away."