CVS

"The pharmacists here are amazing . They recommend programs to get meds cheaper to patients but also give me drug advice as a doctor when I am struggling w lack of drug availability or coverage issues. They go the extra mile in so many ways. Today I called in a med for my son at 1226pm. They are supposed to check messages every hour on the hour but I know many pharmacies that don't because everything is electronic these days. I was shocked when I got a text less than 15 minutes later that it was already filled! Amazing service!"

"I used to come to this pharmacy for years, now I’m looking to switch. HORRIBLE ROBOT PHONE SYSTEM, impossible to get in contact with a human unless you spend 4 minutes minimum listening to the robot voice and pressing the right buttons, this can be infuriating at some times, especially when you get thru it just to find out they just closed early and the phone system took too long to get thru. I distinctly remember calling 30min before they closed and when I finally got past the robot they decided to close early and I had to leave a message, I did not get my medication that day even tho I called over 30min before they close. I had to suffer because lazy workers and incompetent robot phone system."

"I was in this CVS on Tuesday 9/19/23 purchasing medicine and other items and was ready to ready to purchase no one to help saw a young man and he told me I had to use self service I told him I am union member and he still didn't help me! He said if he did he would get in trouble.!!Went store doesn't want money I had to go to the pharmacy department and they we very helpful..was not happy with the customer service called back to speak to a Mgr said no Mgr was there call back tomorrow!"

"I just left this CVS with I came in to buy and couldn’t find it. The sales person, Morgan was kind enough to go over to the area and looked for my product. She found it! My hair color is usually sold out so I was very happy she took the time to help. :)"

"My mother came to the pharmacy today to pick up one of her regular medication's. The pharmacist told her you already received that we gave you 90 day supply. . My Mom, who is alert and oriented and 80 years old told the Pharmacist that no she never received 90 days she only received 30 days. The Asian pharmacist was Disrespectful to my mother in front of other customers. She was rude, and degrading verbally to my mother. At the end she realized her mistake, of only giving my mother 30 pills as she stated in the beginning, The pharmacist then attempted to give my mother a disingenuous apology. My mother does not accept her apology. She frequents that pharmacy on Katella Monthly for all her medication's. She says every time she comes to the store the pharmacist is rude to her as well as the manager. It's unheard of to have a manager asked everyone upon entrance to the store "are you gonna buy something?" Well what would they be doing in the CDS without wanting to purchase something? Looks like you need to fire everyone in the store as they are all rude and socially unacceptable. The only reason I gave you a one star is because there's no option for zero stars! Shame on you CVS for hiring such obnoxious employees!"