The UPS Store 4276 Katella Avenue, Los Alamitos, CA 90720

"Don't go there!!! You give them business, they want to charge you a piece of 5 inches tap $1.5!!! They don't like to help you and had stone face, showing don't care of your business. They know you didn't bring your own tap, so they money hungrily wants to highway rob you! I turned around, go to nearby Valley View UPS store, they put the tapes out let me use it as much as I want. The store clerk is very friendly showing me how to use self service. That is going to be my ups store from now on! You said "(e.g., retail cost for packing/moving boxes, cost for a mailbox, fees for packing services, graphic design costs, freight estimates, etc.)," for a piece of not more that 5 inch tap you charge $1.50? That is highway robbery!!"

"Who ever the older guy is, he is extremely rude. He needs to keep his rude comments to himself. My husband and I will not be returning."

"Best UPS store in Los Alamitos. Mr Mota is the best in welcoming you to his store. Best customer service that the others in the area don’t have. The other place makes me feel what’s your problem now attitude! I only go to the katela UPS by Mr Mota !"

"Great customer service. The owner Javier Mota has provided help and support over the years to my wife and I with packages, notary service and faxes."

"I would give this location zero stars if I could. The “Gentleman” behind the counter makes everything extremely complicated I had to show him my phone so he could understand that certain items don’t require label or packaging. He was extremely rude and told me “Don’t come back”"