Guide > Grocery store in California > Grocery store in Ventura > T-Mobile Authorized Retailer
T-Mobile Authorized Retailer
5722 Telephone Road, Ventura, CA 93003
Location & Phone number
5722 Telephone Road, Ventura, California 93003, United States
About the Business
Welcome to your local T-Mobile Authorized Retailer in Ventura, California! Conveniently located at 5722 Telephone Road, our store is your go-to destination for all your mobile needs. We pride ourselves on offering a wide selection of the latest smartphones, tablets, and accessories, along with unbeatable plans and deals that cater to your lifestyle. Our knowledgeable and friendly staff are dedicated to providing exceptional customer service, ensuring you have a seamless shopping experience. Whether you're looking to upgrade your device, switch to T-Mobile, or need assistance with your current service, we're here to help. Visit us today and discover why T-Mobile is the choice for reliable and innovative wireless solutions.
Photos
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"This store has no ability to connect with TMobile “normal” customer service. Customer Service for this 3rd party “authorized retailer” is OFFSHORE and couldn’t verify my identity- and lots more issues- when I called. I spent 4 hrs so far trying to get a straight answer on a phone I bought 3 days ago at this location. They refused to call TMobile customer service on my behalf. The only thing this store will do is sell you a phone (and I suspicion it’s a refurbished phone) and charge you a $75 re-stock fee to return, even though the phone is lagging and freezing and won’t connect properly. I told them TMobile (corporate customer service) authorized the return due to faulty service and connectivity issues and they’re still trying to rip me off with a $75 restocking fee. I highly recommend not buying TMobile anything from a 3rd party. so-called “authorized retailer”."
"I set up a business account, changed a bunch of things, so it took 2 hours. That's not the staff's fault. They knew everything and got it done. I also just liked the staff, and was impressed by how they worked collaboratively. I also saw them provide really good service to other clients"
"HONESTLY it's always better to visit a corporate store when dealing with cellphone companies. I thought this was one, but not the case. Got my new phone there, and they new alot about the device, but when it came to plana and new customer sing up plans, turns out they knew very little... Corporate store is ib the pacific View mall!"
"Greetings, I'm in the ventura store. Rafel helped me . I came in with a phone issue he spent at least an hour with me. He was able to switch phone numbers to Another phone that I had purchased. It was seamless great customer service. I highly recommend you to come to the Ventura store T-Mobile.I followed them from the channel item store when they moved to Ventura .Thanks"
"Rafael was very helpful and friendly. We traded in and purchased two phones. Rafael worked to get us the best deal but didn't try to give us a hard sell. He transferred all our data and got us out of there in about two hours. Very happy with our experience at this store!"
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