Grace Loves Lace - San Francisco Bridal Boutique

"Let me preface this by first saying my stylist Sabrina was AMAZING! She made the appointment so fun and was super knowledgeable about the inventory. Where I would give this company a negative review is that I was promised I would have a FedEx SIGNATURE ONLY package delivered to my house. FedEx delivered my package, signed for it, and threw it over my neighbors fence I do not have access to. I was in New York while this all was happening and had no way to retrieve my dress. Thankfully my building-mates helped me out by knocking on doors and trying to get my package. The over $3000 dress sat outside from 9:30 am until 5 pm. Thankfully in SF where our weather is somewhat mild, it didn't rain or have any sort of damage. However, I do normally see people hopping this fence so I am extremely lucky it didn't get stolen. I keep emailing with GLL corporate who keep pushing the blame onto FedEx, especially when I said that I would at a MINIMUM want my shipping expenses covered. For a company charging well over $3000 per dress, I think they could cover the $80 shipping charge for me instead of forcing me to email them several times just to get a reply of them saying it's not their fault. I'm extremely dissatisfied with this service. I work very hard for my money and the total cost of $3200 for my dress is significant to me. I feel like if the package was ruined, lost, stolen, etc. I would likely have to fight even harder to get a replacement. It makes an already stressful time in my life wedding planning feel even harder."

"I have loved the Grace gowns since as long as I can remember. I knew immediately after my purposal exactly where I was going to go. Sabrina helped me find the dress of my dreams. And believe it or not, it was the very first dress that I tried on. What luck? I couldn't be more excited to walk to down the isle in my beautiful dress. The atmosphere of the boutique, the cute complimentary champagne with rose buds. Literally everything, was perfect. 10/10 I recommend visiting them for any of your dress needs."

"Grace Loves Lace does such an amazing job! Sabrina was my stylist and completely understood what I wanted throughout our appointment. She picked the perfect accessories to match the dresses to help visualize the entire look. She was so kind and insightful and make me feel so comfortable throughout our visit! Plus, these dresses are so beautiful, it's hard to go anywhere else after visiting Grace Loves Lace."

"I had the most magical experience at this boutique with our stylist, ShaToya. She was so gracious, kind, and knowledgeable - I cannot imagine a more perfect bridal experience. She took a long time with us, educating us, ensuring sizing and fun along the way. The dresses are exquisite, and there is such a high quality to them! Thank you for making this such a special day- we are so grateful!"

"I went dress shopping in 4 different places and I knew the dress was the one when I saw it. Shatoya was such an amazing person to help me try on dresses. Even my family and friends had so many positive things to say about the atmosphere and the appointment in general. The customer service in this place was top notch and the gowns were stunning. I am so excited to by a GLL bride!"